Stories by Angie Bell
Hybrid intelligence: How to scale customer communications with bots
Wed, 22nd Nov 2017
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martech
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contact centre
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iot
By 2020, 85% of customer interactions with businesses will be managed through automated intelligence, according to Gartner.
3 tips for building APIs so developers actually use them
Mon, 9th Oct 2017
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developers
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software
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stack overflow
Crucial API design tips revealed to secure developer adoption and drive software innovation.