Story image

Acronis promises better channel support

17 Nov 10

The all-new Acronis Channel Partner Support Programme offers dedicated support to the channel and aims to provided more consistent support for Acronis partners.

All partners can access web-based email, chat services and direct phone to qualified support personnel with service availability based on the partnership level.
Authorised Partners receive web-based email and chat support during business hours, five-day-a-week.

Certified Partners, Acronis Enterprise Solutions Partners and Distributors receive web-based email, chat and phone support all year round.
“We operate through a 100% channel distribution model and our priority lies with our partner community,” said Simon Howe, ANZ Country Manager at Acronis. “Many of our resellers are technically enabled, particularly through resources such as our training initiatives. The Acronis Channel Partner Support Program will allow them speedy access to our support professionals to help them escalate potential issues and help their customers trouble shoot.”

Kiwis make waves in IoT World Cup
A New Zealand company, KotahiNet, has been named as a finalist in the IoT World Cup for its River Pollution Monitoring solution.
Can it be trusted? Huawei’s founder speaks out
Ren Zhengfei spoke candidly in a recent media roundtable about security, 5G, his daughter’s detainment, the USA, and the West’s perception of Huawei.
Oracle Java Card update boosts security for IoT devices
"Java Card 3.1 is very significant to the Internet of Things, bringing interoperability, security and flexibility to a fast-growing market currently lacking high-security and flexible edge security solutions."
How SMBs can use data to drive business outcomes
With the right technology, companies can capture consumer, sales, and expense data, and use it to evaluate and construct future plans.
Survey shows that IoT is RoI across Asia Pacific
A recent Frost & Sullivan survey across Australia, Hong Kong and Singapore shows that IoT deployment improves business metrics by around 12%.
Sophos hires ex-McAfee SVP Gavin Struther
After 16 years as the APAC senior vice president and president for McAfee, Struthers is now heading the APJ arm of Sophos.
Security platform provider Deep Instinct expands local presence
The company has made two A/NZ specific leadership hires and formed several partnerships with organisations in the region.
Half of companies unable to detect IoT device breaches
A Gemalto study also shows that the of blockchain technology to help secure IoT data, services and devices has doubled in a year.