A ‘dramatic’ increase in demand has led hosted business management software company Autotask to establish an office in the ANZ region in order to better service its local partners, clients and prospects.

Developed for a broad range of technology providers, the company’s SaaS offering includes solutions in Customer Relationship Management (CRM), service desk, tech scheduling, project management, billing and reporting, and real-time service delivery intelligence.

Adam Ross, Autotask’s regional sales director for Australia, says having an office in the region will make it easier to help partners overcome their day-to-day management challenges, and focus more on serving their clients.

"Establishing this regional office allows us to work much more closely with our partners and get a much better understanding of the business conditions affecting their operations, their service delivery, and their customers’ demands,” Ross says.