New Zealand IT managed services company CodeBlue has rolled out a nationwide evolution of its CIO Services.
The rollout sees new appointments, new processes and new capabilities designed to help customers achieve better strategic alignment of their IT strategy and investment with their business strategy.
The CIO Services give CodeBlue the ability to provide the “IT and business strategic horsepower” required to its customers in the 20-300 seat space, according to CodeBlue CEO, Chris Mackay.
“It’s no longer enough just to give customers ‘IT that works’,” says Mackay. “We’re moving to the next level, which is ‘IT that works to make your business better’.”
He says CodeBlue now has Virtual CIOs (vCIOs) in place at branches across New Zealand. The interlocking CIO Services span strategic planning, infrastructure roadmaps, evaluation and selection of point vendor solutions, security audits and business continuity planning.
Mackay says the investment CodeBlue has made in developing and integrating CIO Services is an important evolution in CodeBlue’s ability to deliver business outcomes.
“Our key point of difference is around how we build trust with our customers based on delivery of our promise: ‘First We Understand Your Business: then we develop, implement and manage an ongoing IT service.’
“The fact that we’re vendor agnostic and have an absolute focus on delivering value over time are important elements,” he explains.
“Our market-leading service desk can span first level support for all of the elements of a customer’s IT infrastructure and systems including software, telephony, networking and virtually any intelligent device.
“That’s important,” Mackay says. “But the most important new element in CIO Services is our ability to align technology with business goals. That’s an absolute game changer.
“It’s a logical continuation of our ‘first we understand your business’ strategy,” he says.
Going forward, Mackay says CodeBlue’s focus is on building its lead in the 20-300 seat market space.
“We’ll do it by being absolutely the best in helping our customers better align their technology with their business,” he explains.