ChannelLife NZ - Compass Communications hunting for new channel partners

Warning: This story was published more than a year ago.

Compass Communications hunting for new channel partners

A market leader in IP telephony, Compass Communications offers channel partners feature rich, scalable and affordable telecommunications solutions.

The 100% Kiwi owned company currently provides complete calling and data solutions to thousands of business and residential customers across New Zealand.

With a nationwide network and annual revenue exceeding $100 million, Compass' expertise in the industry explains why the company is the longest standing competitor to Telecom in the New Zealand market.

"We only sell what we can support," says Peter White, Manager - Business Markets, Compass.

"Subsequently we can guarantee a high-quality solution unlike Skype and other low cost VoIP carriers; our services are true PSTN/Fixed line replacement services.

"We only offer VoIP services over connections that we can control, delivering end to end quality of service (QoS) and dedicated bandwidth to ensure a business grade product, as opposed to a standard ADSL connection."

Through delivering the end-to-end solution, working with Compass ensures one point of contact, a key differentiator for Kiwi retailers looking to do business.

"We issue one bill for all services," White says. "We can offer tolls, toll free numbers, mobile, internet, VoIP/SIP Trunking and IP PBX systems.

"We are a market leader in the IP telephony industry and we strongly believe this is the future of telecommunications, putting Compass in a strong market position.

"Our target market is small businesses with 5-30 seats. We are essentially looking for like-minded resellers who will be rewarded with a competitive commission scheme where we will proactively engage, train and support our reseller base. Full sales and technical courses are also available to our resellers."

Operating major switching centres in Auckland, Wellington and Christchurch with a further 40 points of connectivity nationwide, Compass owns and manages a purpose built wireless and copper network which delivers high speed connectivity.

Available across New Zealand at key locations, the wireless data and VOIP services offered by Compass provide a viable alternative to other standard broadband data services.

"To reduce dependency on wholesale line providers and to offer our customers better cost efficiency we have invested heavily in our own network infrastructure," White says.

"This multi-milltion dollar investment includes a terrestrial wireless network (WiMax) as well as local loop unbundling of over 50 telephone exchanges throughout the country.

"Core voice and data networks are fully redundant and multiple network paths to all national and international destinations are maintained, allowing for alternate routes for calls should a transmission problem develop in any one network.

"As a result, the Compass network meets the world standard for network reliability of 99.997%."

Refusing to outsource or just "buy rack space", White says Compass operates its own data centres, while housing a help desk based within New Zealand along with on-hand technical teams.

Established in 1995, Compass currently employs around 130 staff throughout the country, relying purely on Kiwi investment as it nears 20 years of business.

"In 1995, Compass began providing fax broadcast services to business customers," White says. "Since then, crafted by entrepreneurial New Zealand business professionals, Compass now has a nationwide network with growing annual revenues.

"It is an inspiring story, and we invite you to become a part of our future."

For more information on Compass, click here

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