Datacom transforms Wellington HQ with Logitech for hybrid work
Datacom has overhauled its Wellington headquarters, known as Whai, deploying Logitech's unified collaboration technology across the premises to support a more adaptive, hybrid work environment. The move reflects an emerging workplace trend towards 'people-first' design, using technology and layout to suit a spectrum of working styles.
Workspace transformation
Datacom's redesign aimed to address key challenges presented by hybrid work, seeking to connect remote and on-site participants more effectively. The renovation project moved beyond traditional layouts of desks and meeting rooms, instead organising workspaces around four core 'mindsets' identified by internal research: learn, clarify, focus, and create. Each mindset is linked to specific environments, tailored to the needs of staff and customers alike.
Technology was at the centre of the overhaul. Interactive video collaboration equipment and digital whiteboards from Logitech were deployed throughout the headquarters, with a clear goal of removing technical barriers to collaboration. Rather than retrofitting rooms to accommodate new systems, Datacom involved technology partners at the earliest stages of design.
Integrated technology
Staff now use Logitech's Rally Bar and Tap panels for high-definition video conferencing, and the Scribe camera system provides real-time digital whiteboard access in hybrid brainstorm sessions. Individual workstations are equipped with Brio Webcams, while Logi Dock units consolidate audio, docking and meeting controls to streamline the user experience.
"Logitech technology is so simple and intuitive to use; it does exactly what it says on the tin and provides a really simple way for people to connect with each other. It enables our people and our customers to focus on what matters - meaningful collaboration, seamless communication and better outcomes," said Tracey Cotter-Martin, Associate Director of Optimisation and Innovation, Datacom.
Logitech entered the project during the blueprint phase, which enabled the company to design solutions that fit seamlessly from the outset. This early involvement is credited with creating a technology ecosystem that responds to the dynamic needs of employees.
Fabien Degueldre, General Manager of Logitech New Zealand, described how early planning shaped the result. "When Datacom came to us initially, it was very early on in the project. They still had the blueprints. None of the spaces existed, which worked really well for us because we were able to plan the spaces," said Degueldre.
Changing working patterns
Since relocating to Whai, staff engagement and operational activity have both increased, according to Datacom. The building now supports daily use by more than 230 people, including staff, partners, and clients. Client visits have reportedly tripled compared to previous occupancy rates, and the number of weekly offsite visitors is near 50.
Between opening and the most recent quarter, Whai hosted more than 110 events, including 69 customer meetings, 18 workshops, and 9 community gatherings. This level of activity indicates an appetite for interactive, technologically-enabled collaboration among Datacom's stakeholders.
Future direction
Datacom's approach represents a broader shift across New Zealand and beyond, as businesses experiment with hybrid working models. The focus is increasingly on solutions that connect distributed teams while supporting flexibility and seamless interactions across different settings. Technology providers are expected to remain deeply involved in the design phase of new office builds, rather than merely supplying hardware or software post-construction.
Justin Gray, Managing Director at Datacom, framed the project's ambition by asking, "How do we fundamentally shift the concept of collaboration in the workplace?"
