Ecommpay has received industry recognition through an award and a shortlisting for its work in simplifying payments and payouts for online retailers.
The payments platform was named Silver winner in the Best eCommerce Payment Solution category at the 2025 eCommerce Awards, and it has also been confirmed as a finalist in the Payments Innovation category at the RTIH Innovation Awards from the Retail Technology Innovation Hub.
eCommerce Awards recognition
The eCommerce Awards are aimed at acknowledging initiatives and products that drive progress in the online retail sector. Ecommpay's Silver award highlights features it has added to its payment journey, including a 'Try again' option for failed payments and a dynamic listing of currency choices designed to benefit online retailers and their customers.
Judges at the event recognised Ecommpay's approach of integrating practical innovations to improve transaction completion rates and user experience. These enhancements are part of the platform's broader efforts to meet the needs of merchants trading internationally and domestically.
Shortlisted for RTIH Innovation Awards
Ecommpay has also been announced as a finalist in the Payments Innovation category at the RTIH Innovation Awards. The category focuses on payment solutions that enhance customer experience and make retailers more efficient and competitive, with emphasis on both usability and innovation.
Winners in this category will be revealed at an upcoming award ceremony in central London, though Ecommpay's shortlisting already marks it as a notable participant in payments system improvements for retail technology.
Integrated orchestration capabilities
Ecommpay has distinguished itself by becoming the first full-stack payment service provider to offer payment orchestration as part of its standard offering. This means retail merchants can manage payment routing and related functions internally, without relying on separate payment orchestration providers.
By allowing merchants to retain control and set their own routing rules, Ecommpay aims to deliver cost benefits and increased flexibility compared to standalone orchestration solutions. This approach is designed to support retailers by reducing operational costs and enhancing the speed and reliability of payments processing.
Platform features and functionality
The Ecommpay platform supports more than 100 alternative payment methods alongside global and local acquiring services. Retailers can access payment processing and orchestration through a single API integration, simplifying implementation and ongoing management.
Additional features currently being integrated include open banking, recurring billing, Click to Pay, and Bacs Direct Debits. By incorporating these functions into its core platform, Ecommpay seeks to eliminate the need for third-party systems. This streamlining can help reduce friction for both customers and merchants, as well as deliver operational cost savings.
"We are extremely proud of our suite of innovative and accessible payment solutions that are making it easier for merchants of all sizes to trade locally and globally. And we are delighted with these two latest Award successes which further confirm the role we are playing in improving customer retention, conversion and ROI in the retail and eCommerce space," commented Roy Blokker, Head of Strategic Sales, Ecommpay.
According to Ecommpay, bringing together a range of payment processing features into a unified platform is aimed at helping retail clients remain competitive and meet the evolving demands of the commerce sector.
Industry context
The recognition from the eCommerce Awards and RTIH Innovation Awards highlights growing industry interest in payments infrastructure that allows for greater flexibility and improved customer satisfaction. Efficient payments processing and orchestration are increasingly viewed as critical components for online merchants operating across multiple markets.
Ecommpay's stated commitment is to support businesses as they seek to adapt to changes in online retail and meet the expectations of customers seeking reliable, streamlined transaction experiences.
