Story image

Enghouse Interactive seeking local channel expansion in 2016

04 Dec 15

Enghouse interactive has appointed Kath Murphy as sales manager for Australia and New Zealand as the contact centre solution provider seeks to expand its local channel.

Murphy, who has 20 years experience in the ICT industry, is charged with leading the Australian and New Zealand sales teams, working with Enghouse Interactive’s channel partners and expanding the channel network.

Murphy says ANZ is ‘a very important region’ for the company and, with its contact centre solution EICC (Enghouse Interactive Communications Centre) developed in the region, some of Enghouse’s most talented experts are based locally. EICC was born out of Kiwi company Zeacom, which Enghouse acquired in 2012 and the company maintains a development base in Auckland.

“EICC fully integrates with core platforms like Microsoft Skype for Business and Salesforce, which makes it a perfect solution for channel partners to add to their offering,” Murphy says.

“I will be looking to expand the channel network in 2016, so customers will have the best choice available to them.”

Murphy says while Enghouse Interactive has been recognised with industry accolades and established itself as a leader in vertical markets such as local government, she will be looking to expand that market leading position to other verticals in 2016.

Dean Hodgson, Enghouse Interactive Asia Pacific general manager, says Murphy’s background in ICT and system integration sees her bringing valuable skills and knowledge that will help develop the Enghouse team and also assist channel partners and customers.

Proofpoint launches feature to identify most targeted users
“One of the largest security industry misconceptions is that most cyberattacks target top executives and management.”
How blockchain will impact NZ’s economy
Distributed ledgers and blockchain are anticipated to provide a positive uplift to New Zealand’s economy.
McAfee named Leader in Magic Quadrant an eighth time
The company has been once again named as a Leader in the Gartner Magic Quadrant for Security Information and Event Management.
Symantec and Fortinet partner for integration
The partnership will deliver essential security controls across endpoint, network, and cloud environments.
Review: Blue Mic’s Satellite headphones are good but...
Blue Mic’s newest wireless headphones deliver on sound, aesthetic, and comfort - but there is a more insidious issue at hand.
Is Supermicro innocent? 3rd party test finds no malicious hardware
One of the larger scandals within IT circles took place this year with Bloomberg firing shots at Supermicro - now Supermicro is firing back.
Forcepoint and Chillisoft - “a powerful combination”
Following Chillisoft’s portfolio expansion by signing on Forcepoint, the companies’ execs explain how this is a match made in cybersecurity heaven.
David Hickling in memoriam: “Celebrate the life and the music it made”
Dave was a well-respected presence in the IT channel and his recent death was felt by all the many people who knew him as a colleague and a friend.