Workspace virtualisation provider, RES Software, has expanded its presence in Australia and New Zealand with the appointment of Steven Gross as Senior Pre-Sales Engineer based in Sydney.

With over 20 years’ experience in the IT industry, Gross will be responsible for providing technical and consulting support to RES Software prospects and clients in their quest to automate the delivery of IT services to virtual workspaces.

Gross was previously Product Marketing Manager at VMware, while also spending six years at Citrix Systems Asia Pacific as Systems Engineer working in both the channel and enterprise markets for the provision of server-based computing, workforce mobility and network optimisation solutions.

“We welcome Steven into the team where his experience in delivering best-in class engineering, technical support and services to customers will support our customer and partners as they master the impact of IT consumerisation, self-service and bring-your-own-device initiatives and cloud technologies," says Michael McGrath, Regional Director, Asia Pacific, RES Software.

"Steven will also be a critical source of expertise in driving the sales of our market-leading workspace virtualisation solutions.”

RES Software is currently developing the RES IT Store, which is created to meet the rising demand for user-friendly self-service and automation efficiency.

As a result, McGrath says the RES IT Store solution will automatically deliver a wide array of IT services, including access to applications and data to users via self-service. It will be available in 2014.