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Four in a row as Nuance claims global software award

15 Nov 13

Nuance Communications has been ranked number one in global document capture software market share, marking the fourth consecutive year the company has placed as the leading scanning and capture software vendor in the worldwide market.

According to a new study from the American market research firm Harvey Spencer Associates (HSA), Nuance products captured 17 percent of the overall global document capture market in 2012 – leading all other companies.

The study states Nuance is the leading provider of boxed OCR and desktop document storage and retrieval in the US, with the company is growing its “share of the MFP capture market through eCopy, Equitrac and more recently Copitrak.”

“Nuance has moved aggressively into the MFP capture software space, which increased their direct sales as well as their OEM market presence,” says Harvey Spencer, president of HSA.

“Nuance has a strong MFP manufacturer and dealer ecosystem that positions their software well to add value to Managed Print Services engagements.

"We also expect Nuance will tap the synergy in vertical markets between its strengths in voice and image and offer more integrated solutions to these markets.”

The report noted how the acquisition of Equitrac put Nuance “into the print management and cost recovery business which is becoming increasingly important as ‘document management’ is encompassing not just print statistics and management but also copying and scanning – the company is leveraging this into a better understanding of the costs of managing paper in today’s business world.”

The report also called out how Nuance “is building a solutions business targeting Healthcare, Education, Finance, Government, Insurance and Legal” and that “in a number of these cases these solutions leverage both voice and imaging.”

“Nuance achieving the market leader position for four consecutive years strongly demonstrates the outstanding value our solutions deliver in helping organisations work with documents more seamlessly and enhance their productivity,” adds Michael Rich, senior vice president and general manager, Nuance Document Imaging.

“Nuance continues to make major investments in our document imaging solutions so we provide sustained operational benefits and strong return-on-investment to our customers.”

Nuance has global channel partnerships with nearly every MFP and scanning vendor, including Brother, Canon/Océ, Fuji Xerox, HP, Kodak, Konica Minolta, Kyocera, Ricoh/IKON, Visioneer and Xerox – each of which currently sells or bundles Nuance solutions through dealers or as part of Managed Print Services (MPS) portfolios.

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