Gen-i has extended its ICT services contract with Westpac worth over $50m, expanding their seven year partnership for a further two years.
Westpac says the new contract provides the company with continuity across the full range of services currently delivered by Gen-i, which includes data, voice, call centre, contact management, mobility, and access services.
The long-term partnership has oversaw the relocation of Westpac’s Christchurch call centre following the Canterbury earthquakes and the renovation of Westpac’s new headquarters on Takutai Square, Auckland.
“We’re focused on delivering innovative, flexible and sustainable ICT solutions to support our business goals, and Gen-i has proved to be a reliable delivery partner,” says Jim Stabback, Westpac’s COO.
Gen-i was selected as a long-term strategic partner to Westpac through its Tier-3 data centre in Auckland which will replace Westpac’s legacy data centre.
"Gen-i is a New Zealand company dedicated to understanding the needs of New Zealand businesses and government organisations," says Chris Quin, Gen-i’s Australasian CEO.
“We are committed to contributing to the success of Westpac, and this further extension of our relationship reflects the cultural alignment of people, processes and technology across the two organisations."