Story image

Genesys boosts channel expertise with new ANZ channel director

28 May 15

Genesys has bolstered its channel expertise with the appointment of Vaughan Webster as its new channel director for Australia and New Zealand.

Based in Genesys’ Sydney office, Webster will be spearheading a regional partner support network across Australia and New Zealand, and his immediate focus will be building on the momentum established by Genesys’ existing channel program, adding rigour around business planning and sales enablement for its partners.

“Genesys remains committed to the channel and we will continue to seek out and secure the best talent to drive this part of the business,” says Gordon Clubb, managing director, Genesys.

“Vaughan joins the Genesys team with 15 years’ experience working in the channel and building partner relationships. This strategic hire will enable Genesys to further enhance its position as a trusted partner for the channel in this region.”

With broad experience across the technology and telecommunications industries and in channel relationship roles, Webster has previously held roles in business development, operations, channel management and vendor management at PwC, Alcatel Lucent and UXC Connect.

Most recently, he was a partner business manager at ShoreTel.

“The biggest goal for the team is to support our partners and help their businesses grow. We will do this by increasing our involvement in the pre-sales journey, providing more education about our technology solutions and insights into our end-customers’ needs,” Webster says.

“We see ourselves as a true partner in the channel ecosystem, participating in the full lifecycle of the sales process, from marketing, sales, implementation and maintenance,” he adds.

One Identity a Visionary in Magic Quad for PAM
One Identity was recognised in the Gartner Magic Quadrant for Privileged Access Management for completeness of vision and ability to execute.
Accenture 'largest Oracle Cloud integrator in A/NZ'
Accenture has bought out Oracle Software-as-a-Service provider PrimeQ, which now makes Accenture the largest Oracle Cloud systems integrator in Australia and New Zealand.
Telesmart to deliver Cloud Calling for Microsoft Teams
The integration will allow Telesmart’s Cloud Calling for Microsoft Teams to natively enable external voice connectivity from within Teams collaborative workflow environment.
How to keep network infrastructure secure and available
Two OVH executives have weighed in on how network infrastructure and the challenges in that space will be evolving in the coming year.
White box losing out to brands in 100 GE switching market
H3C, Cisco and Huawei have all gained share in the growing competition in the data centre switching market.
Gartner names newcomer Exabeam a leader in SIEM
The vendor landscape for SIEM is evolving, with recent entrants bringing technologies optimised for analytics use cases.
52mil users affected by Google+’s second data breach
Google+ APIs will be shut down within the next 90 days, and the consumer platform will be disabled in April 2019 instead of August 2019 as originally planned.
Genesys PureCloud generates triple-digit revenue growth year on year
In Australia and New Zealand, the company boosted PureCloud revenue by nearly 100%.