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Hewlett Packard Enterprise and Microsoft extend partnership

Hewlett Packard Enterprise (HPE) and Microsoft have deepened their partnership on Windows 10 with new Cloud Productivity and Mobility Solution Offerings (CPM).

With CPM, HPE can now offer businesses a portfolio of integrated services and solutions, which are designed to modernise enterprise workflows, drive digital transformation and capitalise on Microsoft product offerings.

With the Windows 10 platform, combined with assets and capabilities of HPE and Microsoft, the duo will provide enterprise customers with more mobility solutions through the CPM offerings.

This expansion of the global partnership will help organisations better utilise cloud, mobile, digital and industry applications to improve business outcomes and customer satisfaction, the duo said in a statement.

“Hewlett Packard Enterprise and Microsoft share a common vision for how cloud, mobility and industry solutions can be applied to deliver breakthroughs for our clients,” says Mike Nefkens, Hewlett Packard Enterprise executive vice president.

“Our combined set of technology assets, expertise and global scalability is unmatched in the industry and gives us a significant advantage over the competition,” he says.

“Our partnership with Hewlett Packard Enterprise to deliver Cloud Productivity and Mobility solutions will accelerate our customers’ transformation while enabling them to realise greater business value from Windows 10 and other Microsoft technologies,” says Susan Hauser, Microsoft Enterprise and Partner Group corporate vice president.

“Together, we are able to provide more of the innovative capabilities and industry-specific solutions our customers need to succeed,” he says.

HPE and Microsoft have worked collaboratively in the past to deliver technology solutions and consulting services to help clients in key industries achieve better business outcomes.

For example, in the automotive industry, the two companies have worked together to help car manufacturers capitalise on the after-sale market.

Built on Microsoft Dynamics CRM, the HPE Automotive Aftersales CX Management Solution provides a 360-degree view of the end customer by extracting data from the connected vehicle to address the full customer-vehicle lifecycle and deliver personalised offers, such as infotainment, concierge, application downloads, recharging and fuel services.

“Digital customer interactions and experience will be the largest revenue growth driver for the automotive industry in the next 10 years,” says Li Mingqing, Nissan Infiniti China general manager Information System Department.

Specifically, HPE’s new CPM offerings, built in collaboration with Microsoft, will provide the following:

Consulting services for Windows 10

According to HPE, the company’s consulting service will accelerate clients’ business process transformations with digital process design, application development and prototyping.

The consulting services will pair HPE’s services with Microsoft platforms including Enterprise Mobility Suite, Dynamics Customer Relationship Management (CRM), Office 365, Skype for Business and Windows 10 for the Enterprise.

New cloud and mobility consulting services

Extending HPE’s existing advisory and delivery capabilities through the Windows 10 ecosystem, HPE will use the Microsoft cloud and mobility platform to help organisations share information faster, increase engagement and collaboration, and optimise work, according to the company.

Transforming to fully digital business processes to help reduce cost and improve customer service.

Industry-specific vertical applications

HPE and Microsoft currently have joint healthcare, automotive and financial applications deployed in client organisations.

This catalogue of Windows 10-based enterprise applications and solutions will expand to include retail, energy and transportation industry applications, according to HPE.

Using the advanced security capabilities of Windows 10 and the Windows user interface, HPE and Microsoft will endeavour to help enterprises to update business processes and provide new levels of customer service and experiences.

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