Story image

How telecom providers can continue drive revenue - GlobalData

14 Mar 18

The future development of the telecommunications market is one where telecommunications lives at the centre of nearly all communications and entertainment services, observes data and analytics company GlobalData.

Around the world, consumers are being presented with a growing set of service options including:

  • Multiplay communications services incorporating bundles of voice, video, data and mobility.​
  • Over-the-top (O-T-T) services which range from messaging, to social media, to content from the likes of Netflix, YouTube and Amazon.​
  • Offline experiences like sporting events and concerts – sometimes sponsored (or owned) by telecom service providers.​
  • Content offers controlled by service providers who are either developing their own content or acquiring content assets.

This new landscape could seemingly be a problem for service providers as they fight for their share of consumer spend.

However, Amdocs, a telecom billing and operations specialist, argues that it could all be a boon to telcos if they can situate themselves at the centre of all these services.

Technology analyst Peter Jarich says, “It’s a great vision. Not surprisingly, it’s also one that Amdocs can help to enable, thanks to billing assets which touch more than just traditional telco offers. However making it happen, will require more than just technology”.

This means acting as a portal to access to all of these new services, including navigation, discovery and single sign-on, potentially earning a share of the partner service revenues it enables.

It also means presenting a unified billing experience and simple bill presentation for all of these services.

Service providers looking to turn this vision into a reality will need to actively develop strategies, to cultivate a broad set of communications and entertainment partners, building business relationships with them in the process.

‘‘Many have already begun this process but aspirations at being in the centre of consumer’s communications and entertainment universe means being aggressive in their partnerships, proactively pursuing new partners, and going broader in these efforts than they have to date,” Jarich adds.

Proofpoint launches feature to identify most targeted users
“One of the largest security industry misconceptions is that most cyberattacks target top executives and management.”
How blockchain will impact NZ’s economy
Distributed ledgers and blockchain are anticipated to provide a positive uplift to New Zealand’s economy.
McAfee named Leader in Magic Quadrant an eighth time
The company has been once again named as a Leader in the Gartner Magic Quadrant for Security Information and Event Management.
Symantec and Fortinet partner for integration
The partnership will deliver essential security controls across endpoint, network, and cloud environments.
Review: Blue Mic’s Satellite headphones are good but...
Blue Mic’s newest wireless headphones deliver on sound, aesthetic, and comfort - but there is a more insidious issue at hand.
Is Supermicro innocent? 3rd party test finds no malicious hardware
One of the larger scandals within IT circles took place this year with Bloomberg firing shots at Supermicro - now Supermicro is firing back.
Forcepoint and Chillisoft - “a powerful combination”
Following Chillisoft’s portfolio expansion by signing on Forcepoint, the companies’ execs explain how this is a match made in cybersecurity heaven.
David Hickling in memoriam: “Celebrate the life and the music it made”
Dave was a well-respected presence in the IT channel and his recent death was felt by all the many people who knew him as a colleague and a friend.