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N-able(ing) managed services

01 Aug 11

The 10 year old company provides software platforms for companies wanting to deliver managed services.
JP Jauvin, N-able Technologies’ president, says Australia and New Zealand are the strongest market per capita worldwide for the company, with New Zealand on its own ‘among the strongest worldwide’.
Canada-based Jauvin was in New Zealand last month as part of a roadshow to recruit new partners.
"We’ve seen very strong adoption of the managed service provider model in New Zealand with small and medium sized businesses really embracing it.
And that’s driving demand for our services.
"We should easily double [our business in New Zealand] each year for the next two to three years. It’s one of our fastest growing markets.” Jauvin says that doubling will include doubling the number of MSPs it has, along with doubling the number of licenses consume and the number of SMBs the managed service providers serve.
He says in order to see that growth the company is investing in recruiting more MSPs along with additional support and driving business programmes to help MSPs grow their business.
Jauvin says N-able ‘fulfils a need corresponding to a fundamental shift in the VAR channel’.
Where once VARs were there to resell and provide consultation, implementation and professional services, increasing numbers of vendors going direct with software-as-a-service means many VARs have seen a decline in business and margins are thin, he says. "So VARs are evolving to the MSP model, providing managed IT, typically for small and medium businesses who can not afford IT staff, but rely on IT as a critical part of their business.”
As well as providing the software platform to enable the delivery of managed services – including remote management and back up offerings – N-able provides ‘business transformation services’ to handhold VARs for a smooth transition to the managed service provider model.
The company plans to launch into several Asian markets next year.