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One step forward and two steps back for IT services market
Fri, 14th Dec 2012
FYI, this story is more than a year old

The IT services market has suffered a blow as total contract value (TCV) dropped by a third in 3Q12 to its lowest level in nine years.

That is according to analysis firm Ovum, who says the number of private sector deals hit an 11-year low, with public sector TCV and deal volume at their lowest levels in three years.

Latest findings show the TCV of IT services deals announced in the three months ending September 2012 to be down US$18.9bn, a 33% decrease on the same period in 2011.

The volume of deals also fell sharply, to 332 from 438 during the quarter, representing the least activity in a single three-month period in nearly five years.

“The signs of recovery in the IT services market apparent in the second quarter of 2012 were largely conspicuous by their absence in 3Q12,” says Ed Thomas, senior analyst at Ovum.

“There will need to be a significant upturn in both TCV and deal volume if last year’s performance is to be matched in 2012.

"On current form, both annual TCV and the number of deals are set to hit 10-year lows, as the global economic crisis continues to impact the performance of the IT services industry.”

Ovum says Europe dominated the few private sector contract deals that were signed during the quarter, while activity dropped sharply in North America, a market on which many IT services vendors depend.

Overall private sector TCV was given an air of respectability by two mega-deals (contracts valued at US$1bn or more) announced by CSC and IBM, yet the quarterly return of US$8.3bn was still the lowest since 2Q11 (US$7.1bn).

For the public sector, TCV was US$10.6bn, down 43% on 2011. Largely as a result of the lack of large projects, the average value of public sector contracts slipped to US$54.6m, almost half the average public sector award in the previous quarter.

“This sharp dip in activity will wipe out any optimism engendered in the previous quarter, when an increase in the number of deals brought to an end seven consecutive quarters of decline,” Thomas says.