PagerDuty appoints Callum Eade to accelerate APAC sales growth

PagerDuty has appointed Callum Eade as its new Vice President of APAC Sales, as the company looks to advance growth in the Asia-Pacific region.

Callum Eade brings over two decades of experience in enterprise technology, having previously held leadership positions at Citrix, VMware, and UiPath. His tenure at PagerDuty comes at a time when the company is seeking to expand its presence and strengthen customer success in APAC through its real-time operations platform.

Leadership transition

PagerDuty Chief Executive Officer Jennifer Tejada said, "We are thrilled to appoint Callum as vice president, Asia Pacific Sales since he brings a wealth of enterprise sales relationships and years of experience growing this region," said Jennifer Tejada, Chairperson and CEO, PagerDuty. "His leadership has already delivered strong results while architecting a high-performance culture grounded in operational discipline and championing the customer."

She added, "Callum is architecting a high-performing culture grounded in operational discipline and aligned to our four strategic pillars: proactive customer engagement, high-quality opportunity management, forecasting grounded in opportunity management, and continuous pipeline management. This focus is critical to securing APAC as a long-term growth engine for PagerDuty."

Plans for growth

Since joining PagerDuty, Eade has steered efforts to embed a culture of performance and accountability. He underscored his approach by stating, "Our focus is on building a high-performing culture grounded in trust, accountability and customer outcomes. It's an exciting time to be at PagerDuty, and I'm honoured to help drive our next phase of growth across the region."

"It's an exciting time to be at PagerDuty, the opportunity to lead the APAC team and help our customers transform their digital operations is a privilege, We're building something special here, one that's grounded in trust, performance, and a relentless focus on customer outcomes."

Eade's current focus includes ensuring staff are empowered to deliver value throughout the customer journey, aligning with the official statements regarding the company's pursuit of operational excellence.

Regional performance

PagerDuty's strategy for APAC includes expanding services and enhancing the capabilities of its real-time operations platform, supporting customers in digital transformation efforts across a variety of sectors.

The appointment of Eade and the recent results point towards PagerDuty's continued emphasis on investment in the Asia-Pacific region, embedding a culture focused on trust, performance, and customer outcomes as the company looks to strengthen its long-term position within the market.