Ruckus increases education effort with online certification

25 Jan 13

Ruckus Wireless will introduce online training portals to increase the education of potential customers and resellers.

The wireless provider aims to increase its education efforts as it prepares to implement new reseller engagements during 2013.

While reaffirming its commitment to authorised training partners, for any resellers interested in attaining the vendor's "wise guy" certification, options are available this month to train online.

“We will have all our courses, training and introductory training courses for people who’ve never sold wi-fi products before,” Rob Mustard, vice president, Ruckus, told Reseller News.

“Theses will include introductions to product lines, certification, with exams, following with how to do site surveys, large complex network designs, trouble shooting.”

Resellers can earn high-rated certification through fully proctored exams or otherwise achieve self-accreditation.

“The benefit of giving quality training to the channel is that our partners will be more successful and more comfortable with the product.

"Therefore they can win more business, and it won’t be putting much of a load on our sales people.

"It can also free up staff because a lot more of the channel will be able to do that level one and level two support.”

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