In an effort to extend its consulting business, Symantec is shifting its consulting services strategy to work with qualified channel partners.
Symantec has said that it will now focus its consulting services on global strategic accounts and a select few large enterprise customers for product enablement. The majority of the services will be driven through Symantec’s global channel partners, offering them additional revenue opportunities built around Symantec solutions the company said.
The firm added that it will “significantly enhance” its channel enablement programs to position partners globally to offer these services. Symantec’s US operation has been moving towards this model for some time and in other markets around the world the company is commencing discussions with potential partners who have the “capabilities to offer consulting services”.
The transition is expected to take 12 months whereby Symantec will focus on ensuring that all customers continue to receive the consulting services.