Veeam has introduced a new managed backup portal for service providers, saying the new offering accelerates cloud revenue opportunities for partners by streamlining the delivery of backup services.
Veeam Managed Backup Portal for Service Providers, launched at VeamOn 2015, is available through the Microsoft Azure Marketplace and streamlines the delivery of Veeam-powered backup services, including BaaS for service providers, including resellers interested in launching a service provider business, Veeam says.
“It provides a ‘business-in-a-box’ by including remote monitoring and management of customer backups via a service provider portal for administrative and billing purposes, and a customer portal for basic self service monitoring and configuration,” Veeam says.
“For both the established service provider or for partners wishing to carve out new opportunities for themselves as a service provider, this new offering provides the ideal foundation to deliver value-added services to customers and drive competitive advantage.”
The launch comes as IDC predicts the worldwide market for hosted private cloud, which amounted to $8.9 billion in 2014, will grow at a CAGR of 35.4% to reach $40.6 billion in 2019.
Darren Bibby, IDC channels and alliances research program vice president, says IT solution providers are facing many disruptive challenges in 2015 and beyond.
“To succeed, they must be selling the third platform of cloud, analytics, mobile and social, they much be more strategic to their customers and they must embrace the new consumption economy,” Bibby says.
“Traditional partners must re-evaluate the way they conduct business, and one key positive change they can make is to offer solutions based on both cloud and managed services,” he adds.
“The cloud presents huge opportunity to those partners open-minded enough to embrace change.”
Ratmir Timashev, Veeam chief executive, says only ‘true availability experts’ can provide comprehensive availability strategies, which is why more and more companies are looking to outsource to trusted managed service providers.
“With Veeam Managed Backup Portal for Service Providers, we are not only providing peace-of-mind to customers in ensuring their critical data and applications are protected, but we are delivering new business opportunities to our partners,” Timashev says.
“It is a win-win for the entire Veeam ecosystem,” he says.
The offering, which is integrated with Veeam Cloud Connect for Service Providers, includes simplified customer on-boarding through a service provider administration portal; streamlined remote monitoring and remote management via a single port over SSL/TLS, with no VPN required, and multi-tenant customer portal enabling clients to ‘remain engaged’, setting up users and locations, monitoring backup health, reviewing cloud repository consumption and managing monthly billing statements.
Veeam claims those features ‘make it easy to acquire new customers and build new revenue streams’.
Timashev says Veeam Availability Suite v9, which is due later this year, will also offer extended functionality giving service providers the ability to provide customers with cloud-based disaster recovery-as-a-service.