TechDay's 10 Minute IT Jams provide sharp, to-the-point insights into emerging and established technology companies that operate in the Asia-Pacific region.

MaxContact is a specialist provider of contact centre solutions for sites with as few as six to as many as 1000 users.  The company prides itself on a strong ethos of building relationships with its customers.

The company declares on its website, "We listen to our customers and build new features and improvements around them. After all, they use the system more than anyone else."

In this interview, we speak with MaxContact's director of Australian operations, Daniel Harding, about the role of the contact centre in today's modern cloud environment.

In this video, Daniel covers:

• More about MaxContact, as well as its key products and offerings
• How organisations can successfully deploy a cloud contact centre
• The new contact centre in the post COVID-19 era
• How to contact the MaxContact team.