There are some serious challenges ahead for the channel in disaster recovery and business continuity, as Keith Newman discovers in our four-part feature.
Just after the Canterbury earthquake in 2011, an IDC Asia Pacific survey including 100 New Zealand companies, showed only 2.7% rated BCDR capabilities as critical for their next service provider renewal – by 2012 it had skyrocketed to 40%.
Most sought-after BCDR services are network infrastructure management, server infrastructure management, storage infrastructure and network management.
Francis says the integration of security as part of BCDR presents a big opportunity for resellers and systems integrators, as CIOs, particularly in the mid market, are challenged by increasingly sophisticated threats.
A recent IDC survey of 250 companies revealed business resiliency is driving BCDR initiatives for two-thirds, followed by overall security concerns such as interruptions through malware, viruses and denial of service, which can compromise information security and impact business continuity.
Regulatory pressure, including data sovereignty and privacy issues, corporate governance and productivity were other driving factors.
Francis says there are opportunities for addressing concerns, including lack of user awareness in adhering to security policies; particularly with the rise of BYOD (bring your own devices), complex multiple channel environments and a lack of IT skills to adequately implement BCDR technologies.
She says the channel should encourage adoption of highly available servers, backup and archive systems, storage tiering and upgrading networks along with replication software, availability and clustering software and virtualisation software. “There will also be opportunities associated with data centre modernisation and developing BCDR systems that integrate well with a modernised infrastructure.”