There are some serious challenges ahead for the channel in disaster recovery and business continuity, as Keith Newman discovers in our four-part feature.
Market and data reshuffle
While it’s difficult to separate out IT services from software and hardware investment in BCDR, IDC New Zealand tracked overall spending of just over $200 million in 2011 with year on year growth averaging 5.6%.
The top five players were HP, Datacom, IBM, Gen-i and Revera but together they accounted for only a quarter of the market, leaving opportunities wide open for smaller service providers.
“While Datacom and IBM experienced strong double digit growth in 2011, Dimension Data doubled its share from to 4% in 2011 and is now on a par with Gen-i and IBM,” says IDC’s Louise Francis.
She says more companies are actively testing and monitoring BCDR systems to identify gaps and system interdependencies to protect productivity and reduce downtime.
Companies which previously relied on cheaper solutions such as server reimaging and data restoration from backups are now showing serious interest in cloud-based continuity and recovery. However there are still a number of challenges to be addressed.
These include network latency, bandwidth requirements, integration with multiple legacy systems, service provider SLAs and vendor management.