Industry insider news for New Zealand's technology resellers
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Microsoft fuels digital transformation for Kiwi health company
“We want to facilitate self-service capabilities across the organisation, so our employees are empowered to draw analysis and insights from our data.”
Salesforce announces Summer ‘17 update at Auckland Basecamp
The Basecamp event also featured trailblazing customer stories from Fonterra, HazardCo, Spark Digital and Soul Machines.
SugarCRM partners with Zaparas Lawyers to provide client enquiry management
Zaparas Lawyers chose SugarCRM for its ease of implementation and its ability to integrate with the company’s existing systems.
Salesforce Ventures injects funding into Aussie consulting partner
“Becoming a Salesforce Platinum Partner is an exciting milestone and a testament to the hard work of our talented, growing team."
An inconvenient truth: AU businesses struggle to deliver digital services
80% of Australian consumers view a company as outdated or worse, an inconvenience if they don’t offer digital ways of doing business.
Flight Centre: Online customers & their preferred agent - connected at last
"Having a travel expert through the process will always be an essential part of the experience."
LinkedIn partners with Infor CRM to boost sales productivity
LinkedIn Sales Navigator for Infor CRM can provide users with deep relational data across all applicable devices in real-time.
Innovation & AI - top priorities for Asian companies - so what's the hold up?
"The 4th Industrial Revolution is upon us, and companies that harness the predictive prowess of A.I. are well-placed to address challenges."
Ctrl+alt+delete: Rebooting our digital govt. with the US Department of State
Our biggest achievements have been to modernise our digital platforms for both our employees and our external customers.
A trillion-dollar boost: Salesforce releases new research on the economic impact of AI on CRM
By 2021, AI-powered CRM activities could increase global business revenues by US$1.1 trillion and create 800,000 net-new jobs.
LogMeIn takes aim at CRM market with launch of Bold360
“The rise of digital, artificial intelligence and mobile-first lifestyles has changed how customers want to interact with their favourite brands."
Microsoft helps Canberra Uni strengthen relationships with students
So we needed a system that was intelligent enough to know that if a student asks ‘where’s my exam held?’
Big data: How companies can learn to swim in the data lake
Information is pouring into companies faster, so businesses are drowning in a flood so great it has become known as the ‘data lake’.
Mid-market CRM software Sugar announces update to version 7.9
SugarCRM has recently announced the release of version 7.9 of its customer relationship management software.
Salesforce gives its app-development partner programme a facelift
The new and improved Salesforce AppExchange partner programme features a new business model, a new onboarding experience, and new technology tools.
LinkedIn integration with Microsoft Dynamics 365 announced
Microsoft has unveiled new business solutions and capabilities for Microsoft Dynamics 365 to empower companies to transform digitally.
Japan: Salesforce gets bigger with opening of second data center
The addition of a second data center follows a successful year in Asia-Pacific for Salesforce.
Hair care & artificial intelligence come together with new deal
"Complexica’s applications are best suited to deal with this inherent complexity without burdening our staff with endless data entry.”
IT leaders unprepared for e-discovery process, research finds
"Business and IT leaders would be well-advised to immediately take a proactive approach to their e-discovery readiness."
Salesforce to establish local infrastructure in Sydney
Major infrastructure move announced by the cloud business software provider
Tech firm wants Christchurch grads
"Magnetism plans to continue hiring and training local developers and graduates – producing home-grown experts in world-class technology."
Pegasystems unveils AI and robotics capabilities to optimise CRM solution
Pega’s workforce intelligence capabilities use robotic automation and AI to understand how sales and service agents work.
Kiwi CRM company sparks South Island growth with Christchurch office
“We’re a New Zealand company and want to ensure we have a full offering for clients all over the country."
Inside Salesforce Einstein: The AI that can help CRM work smarter
Competitors may shrug off Einstein as a marketing gimmick, Salesforce says it’s a new layer of intelligence that makes things smarter.