ChannelLife New Zealand - Industry insider news for technology resellers

Retail technologies stories

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Tough times? Aussie brands need a multi-channel strategy
Tue, 21st Nov 2023
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d2c
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pattern
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retail technologies
Diversifying across multiple channels not only provides a competitive advantage but also helps brands hedge against potential downturns.
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Beyond NPS: Why trust matters most in customer loyalty
Wed, 25th Oct 2023
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cx
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martech
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nps
It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.
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Valtech launches connector bridging Salesforce Commerce Cloud and Optimizely for retailers
Fri, 13th Oct 2023
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big data
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bi
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creative technologies
Valtech debuts a connector that bridges Salesforce Commerce and Optimizely for seamless digital retail experiences.
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Consumer experience: Is it forgotten in the Retail Media frenzy?
Tue, 22nd Aug 2023
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bi
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big data
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cx
Ultimately, it’s about the consumer experience. When we put the individual shopper at the centre of the advertising, everyone wins.
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What this drinks retailer did to boost customer conversion to almost 100%
Mon, 14th Aug 2023
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martech
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cx
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partner programmes
Shorty's Liquor, Australia's top drinks retailer, upgraded its marketing with Dotdigital to boost customer engagement and measure deliverability.
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Retail's shift: Contactless payment's post-pandemic impact
Thu, 10th Aug 2023
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sustainable it
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martech
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commerce systems
The Covid-19 pandemic has accelerated the adoption of contactless payment methods, reshaping retail and supporting larger consumer trends.
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Exclusive: CitrusAd highlights the importance of retail media
Wed, 7th Jun 2023
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branding
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online shopping
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advertising
CitrusAd is a leading retail media platform used globally. TechDay interviewed Alban Villani, CitrusAd's Regional CEO for EMEA, to find out more.
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Manhattan Associates predicts retail tech trends for 2023
Wed, 18th Jan 2023
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it automation
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martech
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omnichannel
The Australian retail landscape will see limited stock, growing volumes of returns and increased customer expectations for online deliveries.
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Microsoft to launch dedicated cloud service for retail sector
Fri, 15th Jan 2021
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microsoft
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microsoft cloud
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retail technologies
Microsoft Cloud for Retail is designed specifically to help retailers turn data into insights through various Microsoft services.
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Retailers turn to eCommerce to keep business thriving - Zebra Technologies report
Wed, 25th Nov 2020
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pos
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martech
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commerce systems
New business priorities emerge in the retail sector as organizations focus on health and safety, relying on mobile and eCommerce technologies.
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Retailers need to embrace marketing technology for the weirdest Black Friday ever
Thu, 3rd Sep 2020
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open source
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retail spending
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retail technologies
COVID-19 has changed the retail landscape, forcing stores to adapt. As the holiday season approaches, retailers must invest in digital marketing to stand out.
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Digital transformation has become 'unstoppable' and essential for retailers, study finds
Fri, 31st Jul 2020
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contact centre
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digital transformation
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Investing in digital transformation is crucial for retailers to survive, according to Fujitsu's global study. The majority see it as essential.
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Retailers look to hybrid cloud as they search for flexibility - report
Wed, 15th Jan 2020
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hybrid cloud
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converged infrastructure
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open source
Nutanix’s report found that retailers are leading the pack in maximising the flexibility of IT infrastructure to keep pace.
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Noel Leeming launches new protection plan
Fri, 20th Sep 2019
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the warehouse group
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retail technologies
Noel Leeming unveils protection service plans offering customers enhanced purchase protection for technology and appliances.
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Why embracing cloud-based communication applications can give retailers a boost – 8x8
Wed, 28th Aug 2019
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contact centre
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uc
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8x8
For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.
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Google Cloud releases range of retail solutions
Fri, 12th Apr 2019
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crm
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contact centre
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cloud services
The solutions aim to capture the growing trend of cloud in retail, offering solutions for eCommerce, inventory management, and more.
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Gartner: Augmented retail shopping a reality by next year
Tue, 2nd Apr 2019
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cx
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martech
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vr
Augmented reality and virtual reality will rely on 5G to change the customer experience inside and outside retail stores.
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SOTI grows ANZ partner network by 50%
Wed, 27th Feb 2019
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iot
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retail technologies
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soti
The company has also doubled its team in the region as part of a stated plan to grow its presence in Australia and New Zealand.
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Why only 13% of shoppers trust retailers with their personal data
Mon, 11th Feb 2019
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big data
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bi
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data analytics
Study: 66% of retail workers say tablets could boost service, amid staffing woes and privacy concerns.
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Infor snaps up SaaS contract with Drakes Supermarkets
Wed, 16th Jan 2019
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inventory management systems
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wholesale
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infor
Infor will be supplying Drakes with end-to-end systems to replace its legacy retail software and support its new wholesale venture.
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Survey finds retailers 'bullish' on hybrid cloud adoption
Wed, 16th Jan 2019
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cloud services
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hybrid cloud
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public cloud
The retail industry takes no prisoners and that’s made clear in its 'on the pulse' adoption of new technologies.
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Big retailers changing channel tactics to combat eCommerce - GlobalData
Wed, 13th Jun 2018
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commerce systems
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martech
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globaldata
This includes implementing in-store technologies such as self-checkout counters, scan and pay mobile applications and unmanned stores.