Story image

Cooperation and user focus key for antivirus vendors

17 Nov 14

Antivirus (AV) vendors must cooperate and focus on the end user when creating AV products, says Dennis Batchelder, Microsoft Malware Protection Center, director.

At a conference of the Association of Antivirus Asia Researchers in Sydney, he said the overall number of computers affected by the top 20 families of malware has dropped from 24 million a month to 13 million a month in the last two years, and this improvement is partly due to better cooperation among security companies.

Batchelder says companies have become much better at automatically processing new malware samples and analysing it using big data and cloud computing.

Experts say standard antivirus software for consumers can miss highly targeted attacks, but it can still block standard malware that targets login credentials or personal data and is a key product for AV vendors, says Batchelder. However, vendors must be careful AV doesn’t turn into unwanted software.

He says in the past year he's seen a number of antivirus products surrounded by unrelated software. For instance, a legitimate AV with a fake Java update.

In China, he says, some AV vendors have engineered their products to remove products by competitors in the customer’s computer.

If a software company isn’t a pure play security vendor and offers other products such as a search toolbar, customers may have to remove another application to run an AV program, Batchelder says.

This turns AV into a weapon and can hurt customers, he says. Marketing departments have to be held accountable and the focus should be redirected to customer needs, he says.

Proofpoint launches feature to identify most targeted users
“One of the largest security industry misconceptions is that most cyberattacks target top executives and management.”
How blockchain will impact NZ’s economy
Distributed ledgers and blockchain are anticipated to provide a positive uplift to New Zealand’s economy.
McAfee named Leader in Magic Quadrant an eighth time
The company has been once again named as a Leader in the Gartner Magic Quadrant for Security Information and Event Management.
Symantec and Fortinet partner for integration
The partnership will deliver essential security controls across endpoint, network, and cloud environments.
Review: Blue Mic’s Satellite headphones are good but...
Blue Mic’s newest wireless headphones deliver on sound, aesthetic, and comfort - but there is a more insidious issue at hand.
Is Supermicro innocent? 3rd party test finds no malicious hardware
One of the larger scandals within IT circles took place this year with Bloomberg firing shots at Supermicro - now Supermicro is firing back.
Forcepoint and Chillisoft - “a powerful combination”
Following Chillisoft’s portfolio expansion by signing on Forcepoint, the companies’ execs explain how this is a match made in cybersecurity heaven.
David Hickling in memoriam: “Celebrate the life and the music it made”
Dave was a well-respected presence in the IT channel and his recent death was felt by all the many people who knew him as a colleague and a friend.