“Conversation Agents present a huge opportunity to increase customer and employee engagement in a cost-effective manner."

IDC expects year-over-year shipment growth of 2.6% in 2019, while the world's largest market is still forecast to be down 8.8% in 2018.

Microsoft New Zealand director of commercial and partner business takes new role across the Tasman. The search for his replacement has begun.

“As we close my first fiscal year as CEO, I am incredibly proud of where we stand in the marketplace."

Channel firms should be on the lookout for opportunities across open source and more diverse software offerings like software-defined containers and storage.

Symantec Industrial Control System Protection Neural helps defend against USB-borne cyber attacks on operational technology.

"This is the first time we have won this award and I think it’s a reflection of our commitment to creating a stronger customer-focused culture.”

In Australia and New Zealand, the company boosted PureCloud revenue by nearly 100%.

An IDC report predicts a soft personal PC market, slipping into further decline with the exception of notebooks, gaming PCs, and business PC upgrades.

While the market is flourishing, it’s tough-going as Cisco has increased its majority share of the pie.

Robotic systems will be the larger of the two categories throughout the five-year forecast period with worldwide robotics spending forecast to be $103.4 billion in 2019.

Hamilton-based software firm Company-X has landed a spot on Deloitte Technology’s Fast 500 Asia Pacific 2018 ranking - for the second year in a row.

Providing direct internet access to cloud-based applications has made deploying new security strategies designed for the distributed enterprise critical.

There was a lot to unpack at the Canalys APAC Channels Forum keynote. This long-form piece tries to cover all the most relevant points for A/NZ.

The integration enables Trustwave to harness the synergies of Singtel’s global cybersecurity business, revenue, capabilities across the Americas, Europe and Asia Pacific.

“Recently our corporate CFO, Meng Wanzhou, was provisionally detained by the Canadian authorities on behalf of the United States of America."

Updates to the Juniper Advanced Threat Prevention Appliances leverage third-party firewalls and security data sources.

Two OVH executives have weighed in on how network infrastructure and the challenges in that space will be evolving in the coming year.

By securing your network at the DDI level, you can prevent DNS attacks, data exfiltration, and put a barrier around every connected device.

As IT infrastructure and operations take an continually growing role in the IT ecosystem, Gartner highlights what to prepare for in the year ahead.

The report explores changes in the threat landscape over the past year, uncovering trends and how they are expected to impact cybersecurity in 2019.

Accenture has bought out Oracle Software-as-a-Service provider PrimeQ, which now makes Accenture the largest Oracle Cloud systems integrator in Australia and New Zealand.

The appointments will enable WatchGuard to expand its regional channel reseller footprint.

H3C, Cisco and Huawei have all gained share in the growing competition in the data centre switching market.

Microsoft’s latest-generation Surface devices unlock more power, performance and value for business customers.

Super clear voice in both directions, Bluetooth connectivity, and a sleek form factor - what else can you ask for?

Security teams increasingly need end-to-end SIEM solutions with native options for host- and network-level monitoring.

The Inspector-General has given the GCSB its compliance tick of approval for the fourth year in a row.

The JASK ASOC platform automates alert investigations, supposedly freeing the SOC analyst to do what machines can’t. 

Customer want to optimise branch connectivity to their IaaS, PaaS, and SaaS cloud services.

As more organisations embrace digital business, infrastructure and operations leaders will need to evolve their strategies and skills to keep up.

The report provides a detailed overview of the enterprise information archiving market and evaluates vendors based on completeness of vision and ability to execute.

Barbara Kidd has been promoted to cloud general manager as the company signs new vendors to its Cloud Marketplace.

“Now that over 3,700 SAP partners have joined our cloud strategy, the free resources will help them accelerate application development."

Mobile text-based two-factor authentication is no longer a trustworthy second factor as it isn’t effective against phishing attacks.

The integration will allow Telesmart’s Cloud Calling for Microsoft Teams to natively enable external voice connectivity from within Teams collaborative workflow environment.

One Identity was recognised in the Gartner Magic Quadrant for Privileged Access Management for completeness of vision and ability to execute.

The New Zealand and Australian governments are working on a joint approach to create trans-Tasman standards to e-invoicing that’ll make it easier for businesses in both countries work with each other and across the globe

PingOne for Customers is built for the developer community and provides API-based identity services for customer-facing applications.

The vendor landscape for SIEM is evolving, with recent entrants bringing technologies optimised for analytics use cases.

“In one case, the attacker gained access and tracked the business’s emails for at least six months. They gathered extensive knowledge of the business’s billing cycles."

Google+ APIs will be shut down within the next 90 days, and the consumer platform will be disabled in April 2019 instead of August 2019 as originally planned.

The VR headset market returned to growth in 3Q18 after four consecutive quarters of decline and now makes up 97% of the combined market.

“With more and more aspects of our lives taking place online it’s critical the government takes a lead to ensure New Zealanders have control of how and who uses their identity information,” says Minister Woods.

IDC has provided a rather gloomy forecast but there are opportunities to be exploited on the horizon.