Story image

Data breach concerns open door for deeper conversation for resellers

16 Jul 15

Around 50% of Kiwis believe organisations holding their personal data will be breached within the next year – and for the channel, that means opportunity, Unisys New Zealand boss Steve Griffin says.

The Unisys Security Insights survey, which polled 503 New Zealand adults in April, found that 53% believe their personal data held by a telco will be breached, whether accidentally or maliciously, within the next 12 months.

And while telcos appear to the be least trusted organisations, others didn’t fare well either, with 51% expecting government agency breaches and 50% expecting banks and financial organisations to be breached.

Forty-five percent expect retailers and healthcare providers to be breached, while utilities rated 42% and airlines were most trusted with 35% saying they felt there was a likelihood their personal data held by airlines would be accessed by an unauthorised person.

Steve Griffin, Unisys New Zealand country manager, says the results provide ‘a great opportunity’ for resellers.

“It’s an opportunity for a conversation as part of the reselling activity.

“Security and protection of data is forefront of people’s minds, so as we’re putting packages together, this is a great opportunity to have that conversation.”

He notes that almost half of all Kiwis polled are expecting that there will be some form of data breach – and they are concerned about it.

“It gives some weight to what we already know is an ongoing conversation.”

Griffin says this year’s report, combined with last year’s results, shows that Kiwis are not only expecting data breaches, we’re also prepared to punish organisations that fail to keep our data safe.

Eighty per cent said they would stop dealing with an organisation whose data was breached, while half said they would publicly expose the company and just over one-third said they would take legal action.

“Organisations need to take strong measures to protect that data, because there will be consequences if they don’t,” Griffin says.

Security has featured in the top 10 concerns for CIOs for the past five or six years, making it a ‘hot button’ for CIOs, he says.

“We’ve had some fairly visible examples [of breaches] in government, so it’s a good conversation to have with government CIOs, but anyone dealing with personal data is in some form of contract – with a small c – with the consumer and there is an expectation that data is going to be safe-guarded.”

Griffin says the survey provides further weight behind the security conversation resellers are having with customers.

“You’re building a system, putting something in place. If you are aware of the level of public confidence [in your customer as an organisation], then it has to be a business priority.”

“It is a button you definitely have to push, because it is relevant, and when you’re selling systems the more secure they are the less chance there is of a breach and the better it is for business.”

Workday customers start deployments to AWS infrastructure
Business software vendor Workday has turned it's previously announced AWS partnership into a reality.
Royole's FlexPai: So bendable phablets are a reality now
A US-based firm called Royole is delivering on that age-old problem of not being able to fold up your devices (who hasn't ever wished they could fold their phone up...)
How to leverage cloud for data-driven business ops
The next gen of cloud-based data platform services are flexible and cost-effective so even small organisations can unlock data insights.
What MSPs can learn from Datto’s Channel Ransomware Report
While there have been less high profile attacks making the headlines, the frequency of attacks is, in fact, increasing.
Cisco expands security capabilities of SD­-WAN portfolio
Until now, SD-­WAN solutions have forced IT to choose between application experience or security.
IDC - Global digital transformation spend to near $2T by 2022
Hardware and services spending will account for more than 75% of all DX spending in 2019.
AlgoSec delivers native security management for Azure Firewall
AlgoSec’s new solution will allow a central management capability for Azure Firewall, Microsoft's new cloud-native firewall-as-a-service.
Gartner - Global RPA spending hitting its stride
The biggest adopters of RPA today include banks, insurance companies, utilities and telecommunications companies.