Efforts to bridge New Zealand's rural connectivity gap

The Tech Users Association of New Zealand (TUANZ) has released the Rural Connectivity Symposium Communique following the event held in Rotorua in May 2024. The symposium focused on improving connectivity in rural areas.

With over 200 attendees, the symposium was deemed the largest yet, reflecting the growing interest and dedication to enhancing rural connectivity across Aotearoa. Craig Young, Chief Executive Officer of TUANZ, remarked, "It was fantastic to hear from our wonderful speakers and for so many of us to come together, share ideas, and find creative solutions."

Hon. Paul Goldsmith, Minister for Broadcasting and Communications, delivered a keynote address where he reiterated the Government's commitment to addressing connectivity disparities between rural and urban areas. While acknowledging budgetary constraints, Minister Goldsmith emphasised the importance of making steady progress in improving access to connectivity.

Despite these efforts, disparities remain, described by some as a "postcode lottery." Consumer NZ CEO Jon Duffy agreed, stating, "There shouldn't be a second-class position... Customers should be able to access great service regardless of location." He advocated for healthy, competitive markets that offer fair pricing across locations to benefit rural customers.

Speakers at the symposium stressed the need for further investment in areas where connectivity is available but remains unaffordable. Research from the Digital Equity Coalition Aotearoa (DECA) was presented, pointing out the significant number of New Zealanders who find it challenging to afford basic internet connectivity, thereby creating a digital divide that excludes low-income households.

Among the initiatives highlighted for addressing this divide was the work by REANNZ aimed at reducing digital inequality among students. This involves creating a digitally connected space network with seamless access provided through eduroam.

Craig Young articulated the urgency of the issue, "We cannot stand still or think that small steps are acceptable to those who cannot connect due to a lack of service, competition or affordability. We know there is no silver bullet, but we need an ambitious vision to ensure everyone who needs and wants to be connected can be." He further underlined that public policy must recognise the "right to be rural" and the fundamental right to be connected.

The Rural Connectivity Symposium underscores the challenges and potential solutions in bridging New Zealand's rural-urban digital divide. With voices from government, industry, and consumer advocacy groups converging on the need for improved access and affordability, the event highlights a collective commitment to enabling rural communities to benefit from robust connectivity.

Moving forward, sustained collaboration and targeted investments will be key to achieving digital equity across Aotearoa, ensuring rural areas are not left behind in New Zealand's technological advancement.