APeJ (Asia Pacific excluding Japan) services providers are rapidly exiting their traditional business models with only two-thirds saying they will have a similar business model by 2020, a recent IDC survey shows.
It reveals that cloud service demand due to digital transformation is changing the delivery of business-oriented solutions.
Service providers are ramping up their investments in new offerings to cater to their client's requirements, not just for new infrastructure, but also applications, and managed and professional services delivered via cloud services.
This is the first survey from the recently launched IDC ‘Service Provider Pulse’, the latest subscription service available from IDC Cloud Primary Research which provides a complete understanding of suppliers, buyers and consumers of cloud products and services across the entire ecosystem.
"Cloud service providers around the world are rapidly changing their business models in response to unprecedented customer demand, offering a mix of new cloud infrastructure, application, and managed services as part of an agile investment strategy," says IDC Asia/Pacific cloud service providers research vice president Chris Morris.
"What is striking is not only the pace of transformation but also the variety of offerings coming to market as a result. From managed cybersecurity to performance optimisation, the hosting of complex business applications and hybrid cloud are offering the potential for service integration at the point of delivery."
Highlights from the IDC Service Provider Pulse 1Q18 Quarterly Summary includes:
The IDC Service Provider Pulse is a quarterly survey using primary research from insights provided by IT business leaders and Line of Business executives with knowledge of their service strategy.
The Q1 2018 findings are based on a May 2018 online survey of 500 respondents across North America, EMEA and Asia/Pacific.