IDC: Commercial sector will lead ICT spending to $4.8 trillion in 2023

Despite a slowing global economy and the looming trade war between the United States and China, purchases of information and communications technology (ICT) are expected to maintain steady growth over the next five years.

A new forecast from International Data Corporation (IDC) predicts worldwide ICT spending on hardware, software, services, and telecommunications will achieve a compound annual growth rate (CAGR) of 3.8% over the 2019-2023 forecast period, reaching $4.8 trillion in 2023. 

"Global market conditions remain volatile, and although the economy has performed broadly better than expected in the past six months in many countries, a sense of uncertainty over the short-term economic and business outlook has been rising at the same time," says IDC Customer Insights and Analysis group program manager Serena Da Rold.

"Confidence indicators are fluctuating on a monthly basis, depending on short-term indicators ranging from speculation over tariffs and trade wars to political wild cards, with a potential global slowdown looming for 2019 and 2020.

"End-user surveys reflect the impact of this uncertainty on business decision-making, but our forecasts remain roughly stable overall for 2019 compared with our previous release, and slightly accelerated in the medium term, driven by stronger growth in software and hardware.

"Digital transformation and the adoption of automation technologies will be driving investments in applications, analytics, middleware, and data management software, as well as increasing demand for server and storage capacity."

Commercial purchases will account for nearly two-thirds of all ICT spending by 2023, up from 60.4% in 2018 and growing at a solid five-year CAGR of 5.1%.

Banking and discrete manufacturing will be the industries spending the most on ICT over the forecast period followed by professional services, which will also see the fastest growth in ICT spending, driven largely by service provider spending.

Media and personal and consumer services will also grow nicely as these companies transform their businesses to offer new services and improve customer experience.

While purchases for planned upgrades and refresh cycles will continue to be the largest driver of commercial ICT spending, new investments in the technologies and services that enable the digital transformation (DX) of business models, products and services, and organisations will be a significant source of spending.

IDC recently forecast worldwide DX spending to reach $1.18 trillion in 2019.

Consumer ICT spending will grow at a much slower rate (1.5% CAGR) resulting in a gradual loss of share over the five-year forecast period.

Consumer spending will be dominated by purchases of mobile telecom services and devices (such as smartphones, notebooks, and tablets).

The United States will be the largest geographic market with ICT spending forecast to reach $1.66 trillion in 2023.

Western Europe will be the second-largest region with $927 billion in ICT spending in 2023, followed by China at $618 billion.

China will also be the fastest-growing region with a five-year CAGR of 6.1%.

"In the US, a favourable business climate and strong consumer confidence continues to buoy technology spending and innovative projects.

"Tech-intense areas such as the financial services sector and telecom industry are holding strong as they are committed to serving their demanding and evolving customers in new and innovative ways," says IDC Customer Insights and Analysis group vice president Jessica Goepfert.

"While the spending is more fragmented, consumer-facing industries like retail and personal and consumer services are also continuing to enjoy the benefits of healthy consumer confidence and higher wages and disposable incomes, and we see investments to develop and deliver an unforgettable customer experience and boosting customer loyalty.

"We continue to monitor the impact of the tariffs and trade wars on the manufacturing sector where are still bright spots, namely around projects that enable the efficient utilisation of fixed assets while maximising capacity utilisation."

"Digital transformation is catching up in Asia/Pacific at an accelerated pace, and this will continue to drive significant investments in technologies in the next few years - from hardware and services to applications.

"The investments are driven by both government and enterprises in the region as they are understanding the value of what these new technologies bring to the overall operational activities.

"It also harnesses the potential of a lot of initiatives being launched to make the workforce well versed. Upskilling and future-proofing the workforce are on top of employers' and the governments' agenda," says IDC customer insights and analysis group senior research manager Ashutosh Bisht.