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Kacific will use AWS to scale up broadband delivery for APAC

By Ryan Morris-Reade, Thu 23 Dec 2021

Kacific Broadband Satellites has announced that it is going all-in on AWS to scale up the delivery of broadband internet for the rural regions of Southeast Asia and the Pacific.

The company plans to migrate its IT infrastructure and critical business applications to AWS by 2022.

"Amazon Web Services (AWS) has enabled Kacific to reduce time-to-market and to enhance network management by approximately 50% and respond more rapidly to customer requests and needs," Kacific says. 

It says these gains in productivity and quality of service, achieved by leveraging AWS technologies like compute, storage, and databases, have improved healthcare outcomes, educational opportunities, and disaster recovery capabilities for millions of people living in remote areas of Southeast Asia and the Pacific.

By migrating its IT support systems to AWS, Kacific is taking a 'cloud-first' approach to providing accessible, high-quality, low-cost broadband internet connectivity enabling it to connect subscribers to its rapidly expanding network.

"Kacific is connecting nations across the Asia Pacific so that people in rural and even the most remote areas have the same access to information and services as the urban population," says Kacific CEO, Christian Patouraux. "With AWS, we now have added agility to rapidly scale as demand grows."

Peter Moore, AWS regional managing director for Public Sector, Asia Pacific and Japan, says, "We're delighted to support Kacific in its mission to leverage space technologies to help governments and organisations deliver better access to services for its citizens, especially in remote communities."

He says internet connectivity is fundamental to improving the lives of people globally. "By leveraging AWS technologies, Kacific has scaled its services securely to meet customer demand for internet connectivity, bringing the people of our region together."

Responding to Covid

COVID-19 has highlighted the importance of providing citizens with reliable access to the internet, as countries across Southeast Asia and the Pacific entered lockdowns, and there was increased demand and need for critical government information and services, such as healthcare and education.

Kacific says it responded by rapidly introducing new products and services, such as GigWiFi and Community Wi-Fi, to shape and deliver appropriate and affordable bandwidth plans to over 1,000 healthcare facilities and education premises to support communities affected by the pandemic.

"Working with the AWS for Aerospace and Satellite team of industry experts and using AWS's suite of cloud services gives Kacific the ability to innovate new ways to serve customers quickly," says Patouraux. 

"By using AWS, Kacific is able to ensure its operations support systems and business support systems can deliver services to customers quickly and securely."

Improving information flows to sales channels

Since the beginning of the global pandemic, Kacific has adapted its business model, engaging numerous smaller channel partners with a retail franchise model. It could no longer rely only on the highly leveraged model for the typical satellite bandwidth operators. 

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