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Partners Ontrack With Certification

01 Oct 2011

Kroll Ontrack signed 17 certified partners in New Zealand in the first 90 days after launching its Kroll Ontrack Data Recovery Certified Partner Program.

Adrian Briscoe, Kroll Ontrack general manager Asia Pacific, says the company is still keen for more services providers to become certified partners for the Ontrack Data Recovery services. "We certainly want to increase our market presence in New Zealand,” he says.

Briscoe says the ‘significant increase’ in certified partners in New Zealand will impove the level of customer service locally. "The combination of a network of local, skilled and technically competent partners plus the expertise of Kroll Ontrack will enhance the customer experience and help us to effectively manage customers’ data loss situations.”

Throughout Australasia the company has added 125 certified partners in the 90 days since launching the programme, which provides training via online courses, available as podcasts, and information materials, along with access to data recovery methodology to help partners improve quality of services and stay aware of the latest technological developments.

"We’re delighted with the response we have received from our partners in their willingness to keep abreast of technological change and enhance their skills to effectively manage customers’ data loss situations,” Briscoe says.