Revolent, a division of Tenth Revolution Group, has expanded into New Zealand, with Merkle Aotearoa as its first client. As an authorised Salesforce training provider, the company will deliver high-quality Salesforce training, helping Merkle further transform the customer experience for the Fortune 1000.
The expansion marks an important milestone for Revolent.
“Building on our successful relationship in Australia, we look forward to pairing Merkle with the much-needed talent they need to scale,” says Ian Clark, chief executive officer of APAC and EMEA at Revolent. “And we’re excited to now be in a position to help other companies source sought-after talent across New Zealand.”
“As the world’s trusted cloud talent creation and enablement partner, Revolent provides organisations with an affordable and measurable workforce growth model that delivers maximum profitability. We help our clients build sustainable and diverse cloud talent pipelines by hiring, cross-training, and placing experienced IT talent on-site as business-ready, net-new cloud professionals, while also offering the option to reskill or upskill our clients’ existing teams.”
Revolent’s cloud careers program will cross-train experienced technology talent (or "Revols") to become certified, delivery-ready Salesforce professionals. It includes tailored pathways for specialist roles within the Salesforce ecosystem, including training for Salesforce and MuleSoft developers, communications cloud and marketing cloud experts, and Salesforce consultants.
“Our mission is to deliver unique, personalised customer experiences across platforms and devices, and Salesforce is integral to this. But we wouldn't be able to come up with out-of-the-box ideas that deliver success to our customers and implement cross-functional synergies without the right people. Having already worked with some of the Revols, I can't wait to see the outstanding results they'll produce for our customers and us in New Zealand," adds Michel Mayor, global Salesforce practice leader and senior vice president at Merkle.
“What makes Revolent so different to other training providers is the strong focus on practical application, rather than certifications alone. By the time they join us, I know the Revols will have the skills to put their knowledge into practice and immediately deliver value, even as they're still learning. This partnership with Revolent provides us with valuable flexibility and focus to build our talent pipeline," says Gareth Reason, chief digital transformation officer at Merkle Aotearoa.
Merkle is not alone in embracing the power of Salesforce. In 2021, Gartner named Salesforce a Leader in the CRM customer engagement centre (CEC) Magic Quadrant for the 13th consecutive year. In addition, organisations implementing Salesforce have seen many benefits, from boosted productivity and cost reduction to more prospecting opportunities.
“Growing diverse talent for the Salesforce ecosystem is at the heart of what Merkle Aotearoa has been doing for over a decade. We’re excited to be able to work with a like-minded partner like Revolent on this mission. Salesforce developer and consultant skills are in high demand with New Zealand’s biggest and best organisations, and it’s wonderful to partner with Revolent to offer these skills to a new crop of amazing trailblazing humans,” notes Alice Hopkinson, head of Salesforce growth and capability at Merkle Aotearoa.