Rocket Mobile wins best value award at NZ Compare
Rocket Mobile has been recognised as the Best Value Mobile Provider for the second consecutive year at the 2024 NZ Compare Awards.
Rocket Mobile, celebrating its first anniversary, continues to excel under its current brand after initially winning the same accolade under a previous name. The Head of Mobile at Rocket Mobile NZ, James Whittome, stated that this achievement validates the company's approach to offering mobile services differently from larger providers.
Whittome remarked, "Since we rebranded to Rocket Mobile late last year, we've gone from strength to strength, with thousands of Kiwis jumping on board our unlimited mobile plans. In the past year we've introduced eSIM, which lets you activate in minutes and makes it easier than ever to switch, as well as group plans, to unlock even more value."
He further noted the company's ongoing efforts to deliver value, "We're always looking to deliver the best value mobile plans to our customers, so it's fantastic to have that recognised by the industry."
Gavin Male, CEO of NZ Compare, commented on Rocket Mobile's achievements, "Rocket Mobile have come with an awesome approach, looking at what they dislike elsewhere and solving it in their offering. It's great to see their unlimited by default offering doing so well."
Whittome highlighted the benefits of increasing competition in the mobile market while also pointing to a need for greater consumer awareness regarding switching to better value plans. He cited recent findings from the Commerce Commission that only a small percentage of consumers switch providers annually, often missing out on better deals.
He said, "Last month, the Commerce Commission issued another report calling on telcos to do better when it comes to making sure customers aren't being ripped off. They found that only 8 percent of consumers switch mobile providers each year, when many could be getting better value elsewhere."
Looking forward, Whittome indicated forthcoming developments, "We're planning to launch some pretty exciting stuff in 2025, which will deliver even better value to Kiwis looking to save during these tough times. We'll continue to keep the big telcos on their toes, and look forward to even more growth in 2025."