Zeacom has confirmed its keynote speaker for April's unified communications conference.

The two-day conference takes place in Auckland on April 20th and sees the largest gathering dedicated to unified communications users and case studies in New Zealand, organiser Zeacom said.

Keynote speaker Michael Meredith, Chief Executive of the Australian Teleservices Association (ATA), will discuss industry trends from Australia and New Zealand and share insights into “how contact centre providers are responding to market challenges and best practices they are adopting.”

Miles Valentine, CEO of Zeacom, said, “Zeacommunity is the only New Zealand event to focus completely on unified communications, and covers both corporate and contact centre environments. The support for Zeacommunity by our customers and resellers demonstrates there is a real appetite to learn more about unified communications, share practical experiences and connect with other users. This year we are introducing even more customer case studies and also exploring how automating processes can improve business results.”

Hit this link for the full programme.