ChannelLife New Zealand - Industry insider news for technology resellers

Enterprise Automation stories

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NiCE & AWS deepen AI partnership to power CX automation
Today
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digital transformation
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cx
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genai
NiCE expands its AI partnership with AWS to enhance CXone Mpower, bringing advanced AI-powered automation to customer experience workflows at enterprise scale.
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NiCE & Snowflake partner to boost secure AI-driven data sharing
2 days ago
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uc
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data analytics
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digital transformation
NiCE teams up with Snowflake to enable secure, AI-driven sharing and automation of customer data, enhancing efficiency and personalisation across enterprises.
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Talkdesk unveils CXA platform for autonomous AI customer journeys
Last week
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crm
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uc
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digital transformation
Talkdesk launches CXA platform using autonomous AI agents to streamline and personalise customer journeys, aiming to transform CX across industries.
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UiPath & HCLTech partner to advance agentic automation globally
Last week
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martech
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supply chain
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cdp
UiPath has teamed up with HCLTech to deliver AI-driven agentic automation solutions, boosting efficiency and agility for enterprises worldwide.
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Dynatrace unveils agentic AI to boost enterprise automation
This month
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data analytics
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digital transformation
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genai
Dynatrace launches agentic AI in its platform to help enterprises predict system issues, enhance security, and automate operations with greater autonomy.
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Vasion embeds SnapLogic platform to boost enterprise automation
This month
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digital transformation
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rpa
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low-code
Vasion has embedded SnapLogic’s platform into its Automation Platform to boost enterprise workflow automation and unify systems via a low-code interface.
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Pegasystems unveils fabric to unify enterprise AI automation
This month
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digital transformation
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rpa
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ai
Pegasystems launches Pega Agentic Process Fabric to unify AI agents and automate customer journeys seamlessly across enterprises by 2025 Q3.
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Elastic completes acquisition of AIOps company Keep
Last month
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aiops
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open source
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ai
Elastic says Keep’s automation tools will strengthen its AI and ML-powered observability and security offerings.
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Manhattan unveils Agentic AI to transform supply chain tasks
Last month
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digital transformation
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supply chain
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api
Manhattan Associates launches Agentic AI and Agent Foundry to revolutionise supply chain operations with autonomous agents and customisable digital solutions.
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Castilla-La Mancha accelerates green reviews with AI-powered tools
Last month
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private cloud
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digital transformation
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open source
Castilla-La Mancha government adopts Red Hat's AI tools to speed up environmental impact assessments, cutting processing times by two months.
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UiPath unveils integration to orchestrate Microsoft Copilot agents
Last month
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saas
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uc
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digital transformation
UiPath now enables developers to orchestrate Microsoft Copilot Studio agents alongside UiPath and third-party agents via its Maestro platform for enhanced enterprise automation.
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Cathay boosts efficiency with expanded automation & AI tools
Last month
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digital transformation
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cx
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martech
Cathay Airways boosts operations with UiPath AI, deploying 160+ bots across 20 departments to enhance efficiency and customer experience post-pandemic.
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NTT DATA unveils Smart AI Agent Ecosystem for business growth
Last month
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private cloud
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digital transformation
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hyperscale
NTT DATA launches Smart AI Agent Ecosystem to boost business transformation with intelligent automation and industry-specific AI solutions worldwide.
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NICE & AWS join forces to deliver AI-powered customer service
Last month
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saas
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uc
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digital transformation
NICE and AWS have teamed up to offer NICE's CXone Mpower AI on AWS Marketplace, enhancing AI-driven customer service with unified, scalable cloud solutions.
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Tecala recognised as UiPath Agentic Automation Fast Track Partner
Last month
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digital transformation
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partner programmes
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rpa
Tecala has been honoured as a UiPath Agentic Automation Fast Track Partner, recognising its leadership in AI-driven end-to-end process automation solutions.
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Appian unveils platform update with agentic AI & data fabric
Wed, 30th Apr 2025
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document management
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digital transformation
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ecm
Appian unveils new AI capabilities and data fabric enhancements to help organisations build scalable, intelligent process applications with improved automation and search.
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Exclusive: How Oracle's AI agents are driving a new era of enterprise automation
Mon, 28th Apr 2025
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saas
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digital transformation
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rpa
Oracle's AI agents are revolutionising enterprise automation, delivering significant efficiency gains and cost reductions, particularly for finance teams.
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Infor launches Velocity Suite to speed up business workflows
Thu, 17th Apr 2025
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digital transformation
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rpa
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genai
Infor unveils Velocity Suite, a toolset using AI and automation to streamline business workflows and boost efficiency for diverse industries globally.
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Infor unveils Velocity Suite to boost agility & innovation
Fri, 11th Apr 2025
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rpa
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genai
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ai
Infor has launched its Velocity Suite to enhance process innovation, promising businesses greater agility and improved productivity through advanced technologies.
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UiPath launches AI-powered Test Cloud to enhance testing
Tue, 1st Apr 2025
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devops
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digital transformation
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apm
UiPath has launched Test Cloud, an AI-driven tool aimed at improving tester productivity and streamlining software quality assurance processes.