ITOM stories

Atlanta Hawks tap ManageEngine to unify IT across State Farm Arena, boosting live event reliability and real-time visibility for fans.

SIOS predicts high availability clustering will underpin secure hybrid clouds, disaster recovery and AI resilience strategies by 2026.

Hyperautomation helps MSPs boost margins, overcome skills shortages and unlock new revenue by automating audits, compliance and network management.

xtype sees demand surge as global firms race to tighten ServiceNow governance and prepare AI-driven change across sprawling estates.

LogicMonitor taps SiS Technologies as Singapore distributor to drive uptake of its AI-first observability platform across Southeast Asia.

CRI Advantage has earned Elite Partner status in the ServiceNow Partner Programme, boosting its ability to deliver advanced IT service and digital transformation solutions.

Tanium has launched Tanium Patch Management for ServiceNow IT Operations, aiming to simplify and automate the patch management lifecycle for IT teams.

Freshworks acquires Device42 to enhance ITAM and ITSM offerings, promising a unified platform for advanced asset discovery and application dependency mapping.

SolarWinds strengthens APJ leadership with new Managing Director Aten Lim and Marketing Director Sara Kao to fortify market leadership in ITOM software.

Investment in IT operations management tools is climbing, with Gartner forecasting increased demand from enterprises for managed ITOM and ITOMaaS.