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The mindset and skills every SME should invest in NOW to succeed in future
Data Analytics

The mindset and skills every SME should invest in NOW to succeed in future

In a rapidly digitalising world, SMEs must invest in a future-ready mindset and essential skills like digital marketing, SEO, and data analytics to thrive.

By Digital Boost • 5 min read • Thu, 18th Jul 2024

Global Stories

Salesforce to launch autonomous AI agents for sales teams in October
Marketing Technologies

Salesforce to launch autonomous AI agents for sales teams in October

Salesforce has unveiled new AI sales tools: Einstein SDR Agent and Sales Coach Agent. Launching in October, these agents aim to boost sales efficiency.

By Catherine Knowles • 3 min read • Tue, 27th Aug 2024
The three things businesses are getting wrong with automation
IT Automation

The three things businesses are getting wrong with automation

Many businesses are failing in their automation efforts due to poor diagnostics, a narrow focus on FTE boosts, and reactive project approaches, warns expert Ryan Stuchbery.

By Avec Global • 5 min read • Fri, 23rd Aug 2024
Gartner unveils top 25 disruptive technologies for 2024
Digital twins

Gartner unveils top 25 disruptive technologies for 2024

Gartner's 2024 Hype Cycle spotlights 25 disruptive technologies set to transform business, including autonomous AI, developer productivity, and human-centric security.

By Imee Dequito • 3 min read • Thu, 22nd Aug 2024
Manufacturers leveraging observability for AI & IoT advancements
Customer Experience

Manufacturers leveraging observability for AI & IoT advancements

Manufacturers are investing heavily in observability to boost security, AI, and IoT, with 65% reporting improved issue resolution, states a New Relic report.

By Sean Mitchell • 3 min read • Wed, 14th Aug 2024
Survey: payment choices drive 76% of consumer exits
Crypto

Survey: payment choices drive 76% of consumer exits

A study by Applause has found that 76% of consumers abandon transactions if their preferred payment method is unavailable, impacting retailers significantly.

By Shannon Williams • 3 min read • Tue, 13th Aug 2024
Hitachi Vantara launches new AI solutions & discovery service
Storage

Hitachi Vantara launches new AI solutions & discovery service

Hitachi Vantara launches Hitachi iQ and a new AI Discovery Service, addressing the gap between AI prioritisation and infrastructure readiness revealed by a recent survey.

By Catherine Knowles • 3 min read • Mon, 29th Jul 2024
30% of GenAI projects to be abandoned by 2025 says Gartner
Generative AI

30% of GenAI projects to be abandoned by 2025 says Gartner

At least 30% of generative AI (GenAI) projects will be abandoned after proof of concept by the end of 2025, due to poor data quality, inadequate risk controls.

By Shannon Williams • 3 min read • Mon, 29th Jul 2024
CFOs & CIOs in ANZ align to optimise tech investments
Customer Experience

CFOs & CIOs in ANZ align to optimise tech investments

A new report reveals CFOs and CIOs in ANZ are tightening collaborations to ensure technology investments deliver tangible business results.

By Melania Watson • 3 min read • Thu, 25th Jul 2024
The truth about SD-WAN and how it can support businesses as they digitally transform
Unified Communications

The truth about SD-WAN and how it can support businesses as they digitally transform

As businesses embrace digital transformation, SD-WAN provides agile, secure networking solutions, debunking myths about latency and separate security needs.

By Ilan Rubin • 3 min read • Wed, 24th Jul 2024
The surprising soft ROI of cloud ERP systems
Unified Communications

The surprising soft ROI of cloud ERP systems

Despite the clear financial benefits of cloud ERP systems, a new study reveals that the softer, less tangible returns may be even more impactful for businesses.

By Annexa • 7 min read • Tue, 23rd Jul 2024
SmartBear introduces Zephyr Scale with no-code automation
Low code & No code

SmartBear introduces Zephyr Scale with no-code automation

SmartBear launches Zephyr Scale with no-code test automation via HaloAI on Atlassian Marketplace, promising to revolutionise software testing efficiency.

By Catherine Knowles • 3 min read • Mon, 15th Jul 2024

Stories from Other Regions

Digital marketing challenges persist for Singapore companies
Customer Relationship Management

Digital marketing challenges persist for Singapore companies

While 84% of Singapore companies use digital marketing, only 17% see a clear link to increased revenue, highlighting ROI measurement challenges.

By Shannon Williams • 3 min read • Thu, 25th Jul 2024
Unification over best-in breed: Why is an integrated tech stack key to business growth?
Unified Communications

Unification over best-in breed: Why is an integrated tech stack key to business growth?

Australian small and medium businesses are turning to integrated tech stacks to streamline operations, enhance collaboration, and drive growth amid economic volatility.

By Vijay Sundaram • 4 min read • Wed, 24th Jul 2024
How the Modern CFO can collaborate with IT for better cloud efficiency
Cloud Services

How the Modern CFO can collaborate with IT for better cloud efficiency

As the digital landscape evolves, CFOs must increasingly collaborate with IT to manage cloud costs and maximise efficiency, driving strategic ROI.

By Neil May • 4 min read • Mon, 22nd Jul 2024
UK tech executives confident in AI skills but ROI concerns persist
Unified Communications

UK tech executives confident in AI skills but ROI concerns persist

A new AI survey reveals 85% of UK tech leaders hail their AI skills but face budget, talent, and complexity barriers, with mixed ROI views.

By Shannon Williams • 3 min read • Tue, 16th Jul 2024
Southeast Asian retailers boost social commerce amid challenges
Data Analytics

Southeast Asian retailers boost social commerce amid challenges

A report by Shopify reveals that 68% of Southeast Asian retailers are increasing social commerce spending as economic pressures reshape consumer behaviour.

By Catherine Knowles • 4 min read • Tue, 16th Jul 2024