Spoken Communications stories
Avaya brings AI on board with acquisition of Spoken Communications
Thu, 15th Mar 2018
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contact centre
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blockchain
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ai
Avaya has closed its acquisition of Spoken Communications, boosting its cloud-based solutions and customer experience management.
Bye bye bankruptcy: Avaya acquires contact centre as a service provider
Wed, 31st Jan 2018
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crm
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contact centre
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martech
It was only late last year when Avaya was cleared of bankruptcy, but the communications vendor is wasting no time in growing its business.