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Strategic IT stories

AI shifts IT roles towards orchestration, SolarWinds says
Hybrid Cloud

AI shifts IT roles towards orchestration, SolarWinds says

Most IT teams now say AI is making their work more strategic and demanding, with 71% needing to double-check outputs.

By Sofiah Nichole Salivio • 4 min read • Last month
Thoughtworks: The inside line on AI software development from the company that created Agile
DevOps

Thoughtworks: The inside line on AI software development from the company that created Agile

AI tools are making more firms reassess SaaS, but Thoughtworks says legacy systems and enterprise risk will keep custom builds selective.

By Donovan Jackson • 6 min read • Last month
Cisco says Wi-Fi spend shifts to growth as AI bites
Firewalls

Cisco says Wi-Fi spend shifts to growth as AI bites

Rising AI traffic is pushing firms to treat wireless upgrades as a growth bet, with most planning bigger budgets and faster refreshes.

By Sean Mitchell • 4 min read • Last month
Kyndryl launches agentic AI service management toolkit
Data Protection

Kyndryl launches agentic AI service management toolkit

Many firms lack the controls to deploy autonomous AI safely, leaving governance gaps as Kyndryl sells a new oversight toolkit.

By Sean Mitchell • 4 min read • Last month
Rimini Street wins three Stevie Awards for support
Digital Transformation

Rimini Street wins three Stevie Awards for support

Rimini Street clinches triple Stevie Awards for AI-powered support and stellar service, as judges hail GBP £10B client savings impact.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 25th Mar 2026
How Sourcepass turns firewall upgrades into a competitive edge
Customer Relationship Management

How Sourcepass turns firewall upgrades into a competitive edge

Managing 600+ SonicWall firewalls, Sourcepass turns routine upgrades into a strategic weapon for security, efficiency and client trust.

By Gaëlle Perrin • 4 min read • Tue, 24th Mar 2026
Evergreen accelerates MSP deals with UK B Corp buy
Digital Transformation

Evergreen accelerates MSP deals with UK B Corp buy

Evergreen seals 47 deals in 2025 and snaps up its first UK B Corp MSP, Optimising IT, to deepen global managed services expansion.

By Catherine Knowles • 3 min read • Fri, 20th Feb 2026
Riverbed unveils AI tool to automate workplace IT support
Unified Communications

Riverbed unveils AI tool to automate workplace IT support

Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.

By Melvin Hipolito • 5 min read • Thu, 11th Dec 2025
Channel partners to adopt strategic roles amid AI & security shifts
Firewalls

Channel partners to adopt strategic roles amid AI & security shifts

In 2026, IT channel partners will shift towards strategic advisory roles, guiding clients on AI adoption, integrated security, and OT compliance amid evolving demands.

By Shannon Williams • 3 min read • Fri, 5th Dec 2025
Endpoint Central users save $4.5 million with 442% ROI in study
Human Capital Management

Endpoint Central users save $4.5 million with 442% ROI in study

ManageEngine's Endpoint Central saved users $4.5 million with a 442% ROI and payback in under six months, per Forrester's three-year economic impact study.

By Catherine Knowles • 3 min read • Thu, 7th Aug 2025
Freepik launches AI-powered enterprise service for large firms
EduTech

Freepik launches AI-powered enterprise service for large firms

Freepik launches Enterprise AI plan offering secure, scalable creative tools with centralised controls, legal protections, and unlimited users for large firms.

By Catherine Knowles • 3 min read • Mon, 12th May 2025

Stories from Other Regions

Strategic IT stories

Weak data practices waste AUD $154bn in global AI spend
Storage

Weak data practices waste AUD $154bn in global AI spend

Weak data governance is squandering an estimated $154bn of global AI investment each year, Hitachi Vantara warns in new research.

By Melania Watson • 5 min read • Mon, 2nd Feb 2026
UK firms urged to act as Microsoft support ends October 2025
Risk & Compliance

UK firms urged to act as Microsoft support ends October 2025

UK firms warned to prepare for risks as Microsoft ends support for Windows 10, Office 2016, and others on 14 October 2025, urging strategic IT upgrades now.

By Shannon Williams • 3 min read • Wed, 16th Jul 2025
Azul & Chainguard launch secure Java containers for enterprises
DevOps

Azul & Chainguard launch secure Java containers for enterprises

Azul and Chainguard partner to deliver secure, commercially supported Java containers, boosting enterprise productivity and enhancing software supply chain security.

By Catherine Knowles • 4 min read • Fri, 13th Jun 2025
Devo and Detecteam unite to automate detection for cyber teams
Semiconductors

Devo and Detecteam unite to automate detection for cyber teams

Devo partners with Detecteam to automate detection engineering, cutting threat detection and response times by up to 95% for security teams facing evolving cyber threats.

By Catherine Knowles • 3 min read • Thu, 24th Apr 2025
Westcon-Comstor & Claroty join forces for ASEAN security
Internet of Things

Westcon-Comstor & Claroty join forces for ASEAN security

Westcon-Comstor has forged a strategic alliance with Claroty to boost cyber-physical systems security across ASEAN, safeguarding crucial infrastructure in the region.

By Catherine Knowles • 2 min read • Thu, 20th Mar 2025
Eclipse unveils Theia AI & Theia IDE for open-source AI
Open source

Eclipse unveils Theia AI & Theia IDE for open-source AI

The Eclipse Foundation has unveiled Theia AI and Theia IDE, empowering developers with open-source tools for flexible and customisable AI integration.

By Catherine Knowles • 3 min read • Fri, 14th Mar 2025