13 Aug 2015
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CodeBlue gears up for Wellington growth with XWL buy

By Heather Wright

CodeBlue is gearing up for accelerated growth in the Wellington market following its acquisition of Wellington IT services company XWL.

Chris Mackay, CodeBlue chief executive, says the acquisition will help support the managed services company’s growth plans in the capital, significantly adding to the company’s blue chip client list and adding on-the-ground engineering resources.

He says there is strong demand in Wellington for CodeBlue’s ‘sophisticated’ IT services, designed specifically for mid-sized companies and organisations in the 20-300 seat space.

“We are ramping up our on-the-ground delivery capability accordingly,” Mackay notes.

XWL co-founder Steve Harcourt and his team of engineers will all move to CodeBlue, with Harcourt continuing to work with XWL’s customers to manage the transition – and the introduction of new services now possible.

Mackay says XWL has a ‘great team of engineers delivering outstanding customer satisfaction’. XWL’s customers include ECL Group, Beyond Recruitment and a number of not-for-profit organisations include Site Safe New Zealand.

Harcourt says supporting customers like the 400-seat ECL Group and Beyond Recruitment and other companies expanding outside of Wellington was putting XWL under pressure.

“Joining CodeBlue means we can immediately plug our customers into CodeBlue’s market leading service desk and a service network on the ground in all the major centres around the country.”

Harcourt says CodeBlue has invested heavily to integrate the best remote monitoring systems, which connect customers to ‘a really world class service desk’ that CodeBlue has developed.

“CodeBlue has the breadth and depth of technical expertise and supporting processes so they can analyse, plan, implement and continuously improve all of a customer’s technology,” Harcourt says.

“And, I think very importantly, they have a truly nationwide presence. That means engineers and resources on the ground in all the main centres. That nationwide footprint is very important for our existing customer base.”

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