Story image

Exclusive: Dicker Data NZ talks reseller benefits in Plantronics deal

31 Aug 2016

Dicker Data New Zealand’s announcement yesterday that it now has the exclusive distribution rights for Plantronic’s commercial portfolio offers resellers the change to capitalise on a growing market, with plenty of attach opportunities and a chance to ‘close the circle’.

Richard Harri, Dicker Data volume unit business manager, says the deal gives the distributor and its partners a ‘best in class’ complete end to end solution that capitalises on a burgeoning market.

“We’re providing the opportunity for resellers to complete the circle and ensure they can provide a full solution to their end users,” Harri says, noting that Plantronics is the global leader in contact centre and unified communication headsets.

“Independent research suggests huge growth in headset attachment rates especially given the growth in unified communications.

“Forecasts suggest UC client shipments will double in size over the next few years which offers a huge opportunity for resellers to attach Plantronics devices.”

The new deal provides Dicker Data NZ with exclusive access to the full commercial range of Plantronics hardware and software solutions, including corded and wireless office and contact centre products, the unified communications portfolio and mono Bluetooth headsets.

Dicker Data will also handle Plantronics’ recently launched software-as-a-service Plantronics Manager Pro applications.

Harri says the Plantronics agency heralds plenty of opportunities for cross sell and upsell for resellers.

“We have the leading complimentary vendors such as Cisco, Microsoft, Shoretel and AudioCodes and we will be looking to bundle solutions to make it easy for our reseller customers,” he says.

While Plantronics will sit within Dicker Data New Zealand’s volume portfolio, Harri says the vendor will be a ‘valuable addition’ across the company’s entire portfolio.

He says while bundling headsets with phone handsets from Cisco and Shoretel is an obvious attach, the evolution of workplace technology and increasing ways of collaboration offer wider attach potential.

“Conference calls via the desktop or mobility device are becoming more and more common with solutions in the Dicker Data NZ portfolio such as Cisco Webex or Microsoft Skype for Business and Plantronics offer a wide range of solutions to optimise these meeting experiences.”

Phil Presnall, Dicker Data New Zealand general manager of sales and marketing, says the distributor is excited by Plantronics dedication to mobile collaboration and is looking forward to helping resellers attach Plantronics solutions to their range of unified communications offerings.

Yesterday’s announcement of the distribution deal came following a somewhat tumultuous day for Plantronics New Zealand, with an announcement to press from long-time distributor Atlas Gentech that it was dropping the distribution reportedly coming as a surprise to the vendor.

Meanwhile, Harri says Plantronics won’t be the only new addition to the volume portfolio. While he’s keeping quiet on the details, he admits we will see new vendors added over the coming months.

Ingram Micro adds to IoT portfolio with Roambee
Roambee specialises in supply chain, logistics and asset management solutions, adding another layer for the distie’s IoT solutions.
Data center colocation market to hit $90b in next five years
As data center services grow in popularity across enterprises large and small, the colocation market is seeing the benefits in market size.
Acer’s new programme and portal for partners
A simple and manageable programme designed to incentivise, recognise and reward commercial partner achievements.
Interview: Culture and cloud - the battle for cybersecurity
ESET CTO Juraj Malcho talks about the importance of culture in a cybersecurity strategy and the challenges and benefits of a world in the cloud.
Galaxy S10: Apple notch, meet the Samsung ‘punchhole’
With three unique devices, the Galaxy S10 range is engineered to meet the needs of today’s smartphone market.
In ongoing cloud war, Google to acquire data migration specialist
Google is currently behind AWS and Microsoft in the cloud battle, and it would seem this play is an attempt to claw some ground back.
Ping Identity Platform updated with new CX and IT automation
The new versions improve the user and administrative experience, while also aiming to meet enterprise needs to operate quickly and purposefully.
Dumped: Lenovo DCG gives Ingram Micro the cold shoulder
Lenovo Data Centre Group (Lenovo DCG) has left Ingram Micro out in the cold, after dumping them in favour of an exclusive distribution agreement with Dicker Data.