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Ingram Micro to implement system changes

14 Jan 2010

[UPDATED] In an effort to better support the business needs of its customers, Ingram Micro will upgrade its systems and unveil a new website on February 1st.

In a letter to customers Managing Director Gary Bigwood said that the changes included new documents, such as invoices and purchase orders, as well as new data, including new account numbers, product SKUs and product descriptions.

Bigwood said that normal shipping levels will continue through the transition and that the company’s goal is to make it a smooth transition.

The new website, launching the same time as the new system, will have all of the information previously found on the TechLink site and will include new features. Customers will be able to order, access information and view stock inventory and tracking details on the new site. The search feature has been reworked to include more accurate and relevant search results.

“The new site will be a big step forward and we are genuinely excited by the new functionality that is planned for release in the coming months,” Bigwood said.

[UPDATE] The system and website launch has been moved to March 1st. To read more, visit the updated story