Ricoh earns Cisco gold partner status in Asia-Pacific region

Ricoh has been awarded Cisco's 'Gold Provider' Partner status in the Asia-Pacific region. This recognition marks a significant development in the partnership between the two companies and emphasises Ricoh's proficiency in implementing managed services, Cisco SD-WAN, and Cisco Meraki solutions.

This accreditation follows an exhaustive evaluation process, during which Ricoh demonstrated its capabilities in delivering top-tier Software-Defined Wide Area Network (SD-WAN) and Meraki solutions. The award underlines Ricoh's commitment to innovation and high standards of customer support. Additionally, it consolidates Ricoh's standing as a trusted partner for businesses seeking to optimise their network infrastructure and drive digital transformation initiatives.

Kei Uesugi, Managing Director of Ricoh Asia-Pacific, said, "We are honoured to be recognised as a Cisco Gold Provider. This achievement reflects our team's commitment and proficiency in delivering state-of-the-art managed SD-WAN services and Cisco Meraki solutions. We are excited to deepen our collaboration with Cisco and continue supporting SMB customers across the Asia-Pacific region."

To support Small and Medium-sized Businesses (SMBs) and other clients across the region, Ricoh APAC established the Ricoh Regional Network Operations Center (NOC) in 2022. Located in Malaysia, the NOC functions as a shared service hub, enabling Ricoh offices throughout the Asia-Pacific to offer high-value managed services more affordably. This facility is complemented by on-site technical support available in eleven countries across the region.

With the Gold Provider Partner status, Ricoh gains access to a vast array of resources, such as advanced training, technical support, and marketing opportunities. These resources are expected to further bolster Ricoh's Managed Services capabilities, providing customers with more robust and reliable networking solutions.

Michiko Kamata, Managing Director of APJC Distributor and SMB Sales, said, "We are delighted to collaborate with Ricoh as a valued Gold Provider Partner. Ricoh's commitment to excellence, deep understanding of Cisco technology, and focus on the SMB market make them an ideal partner. Together, we will empower businesses across the Asia-Pacific region to embrace digital transformation and achieve their strategic goals."

Ricoh, a global provider of integrated digital services and print and imaging solutions, continues to drive digital transformation for SMBs and businesses of all sizes in the Asia-Pacific region. Headquartered in Tokyo, Ricoh operates in approximately 200 countries and regions, leveraging over 85 years of expertise to optimise business performance through innovative technologies and customer-focused services.

Ricoh's newly acquired Gold Provider Partner status reinforces its reputation as a trusted provider of advanced networking solutions and support for digital transformation efforts across the Asia-Pacific region.