Jim Hatzistavrou stories
Jim Hatzistavrou writes about the latest developments in technology and business leadership, particularly focusing on strategic appointments and acquisitions that shape the service and customer engagement landscape.
By exploring Jim's stories, readers gain insights into how companies strengthen their service management capabilities and expand their market presence through key hires and targeted acquisitions.
IFS acquires utilities workforce management company Clevest
Mon, 9th Nov 2020
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crm
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cx
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martech
This acquisition extends IFS's capabilities in service management solutions as it focuses on driving service experience.
IFS appoints new ANZ head of channels amid hiring frenzy
Mon, 9th Mar 2020
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partner programmes
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ifs
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partners
IFS names Greg Robinson as ANZ head of channels amid a major hiring push, aiming to boost partnerships and customer engagement in the region.