Astrotel & Canopus launch AI platform for network automation
Astrotel and Canopus Networks have jointly introduced Astrotel AI Connect, a platform for autonomous monitoring, repair, and security of broadband and dedicated fibre networks. The product, designed and developed in Australia, is available for commercial properties worldwide, aiming to address major challenges faced by multi-vendor environments where diverse systems and devices operate simultaneously.
Network management
Astrotel AI Connect uses technology known as SuperNetflow, originally developed at the University of New South Wales (UNSW), and combines it with what the companies describe as Agentic AI. The system is equipped with real-time observability and analysis capabilities, and is able to autonomously detect, diagnose, and resolve network and device issues. The platform supports both broadband and dedicated fibre services, and is available globally.
Commercial sites such as offices, retail centres, transport hubs, manufacturing facilities, hospitals, education institutions, and sports venues often deploy numerous applications and devices from multiple vendors. These environments are prone to interoperability challenges, which can make maintaining asset visibility and troubleshooting faults complicated. Astrotel AI Connect has been developed in response to these requirements, and is able to operate without on-site technical staff in many scenarios.
Real-time insights
The platform provides real-time alerts when networks, applications, or connected devices experience performance issues. Its analytical features include dashboards that offer both macro and localised insights. These dashboards display authorisations for devices, sensors, and robotics, as well as actions executed by the software. Integrated security capabilities are included for detecting and mitigating possible threats. The software's autonomous troubleshooting can rectify failures and incompatibilities as they occur, limiting the need for human intervention.
Astrotel AI Connect's behavioural models, based on research from UNSW, allow the platform to establish baselines for what constitutes normal network and device behaviour. When deviations are detected, the system can decide and implement corrective action. The solution integrates eight patents related to software-defined networking and behavioural analysis for IoT devices deployed in commercial sectors.
Industry collaboration
Astrotel partnered with Canopus Networks in the development of this product. Canopus, a technology company established as a spin-out from UNSW Sydney, contributed its network data analytics and patented approaches to network management.
"Astrotel AI Connect is designed to simplify network and device management for commercial properties. By combining broadband and dedicated fibre connectivity with Agentic AI and advanced behavioural models from UNSW's research, we've developed a solution that helps businesses manage their networks, applications and connected devices without the need for a technician to trouble shoot an issue in many cases," said Elizabeth Aris, Founder, Astrotel.
"Astrotel AI Connect demonstrates how our SuperNetflow technology incorporating advanced behavioural models can be applied to address real-world challenges in network management. This partnership with Astrotel has enabled us to deliver a practical solution for businesses managing complex connectivity environments," said Professor Vijay Sivaraman, Co-Founder, Canopus Networks.
