AVG ups ante with premium remote control capability

AVG Technologies has launched the latest version of its AVG Business Managed Workplace, promising channel partners 'premium remote control capability', removing the need for third-party remote control offerings.

That remote control capability is coming courtesy of ISL Online, and is fully integrated into the dashboard in version 9.2 of the Managed Workplace remote monitoring and management RMM platform.

AVG says Managed Workplace 9.2 will make it easier for AVG channel partners to effectively and efficiently administer remote IT management services to business customers, from a single platform while the AVG Business Premium Remote Control included in it eliminates the need to purchase third-party remote control solutions.

"Offering greater control and visibility, the built-in premium remote control is compatible across all Windows and Mac OSX managed devices, and it enables MSPs to quickly and easily access remote computers, transfer files, chat, record sessions and perform administrative tasks for their clients, without switching interfaces," AVG says.

Francois Daumard, AVG Business vice president of global channel sales, says the offering is in response to demand from channel partners.

"AVG is dedicated to the success of our channel partners, and their product feedback is critical for helping us deliver the best experience possible," Daumard says.

"[The] debut of our enhanced Managed Workplace platform is one example of how we are listening and responding to channel needs and continuing to help MSPs achieve their business goals.

The updated offering also includes integrated backup and disaster recovery, Mac OSX device management and integrated antivirus enhancements.