Story image

Eaton appoints services GM for A/NZ to meet growth

25 Jun 2018

Filip Banovac has been appointed as the Australia and New Zealand services general manager of power management company Eaton.

Banovac joins the Eaton leadership team after more than a decade working in senior service operations roles at Schneider Electric and Philips where he delivered strategies to drive business growth and transformation.

Leading Eaton’s fast-growing service team, Banovac will focus on enhancing customer experience and engagement while leveraging the in-house engineering and technical capability of its electrical engineers, field staff and customer service team.

“Population growth, infrastructure investment and technology is driving rapid change across many industries – whether its telecommunications preparing for 5G, or manufacturers embracing IoT,” says Banovac.

“Eaton recognises strong local service capability and customised engineering solutions will be essential for driving innovation and customer satisfaction across these industries. That is why Eaton is investing in its services team, expanding its local research and development capability in Australia and New Zealand - while introducing new roles and processes that will transform the way we serve customers and partners across the region,”

Eaton Australia and New Zealand manager director Gordon Makryllos says that Banovac’s leadership expertise in people development, customer experience and service operations will deliver service transformation for both power distribution and power quality markets including DC power.

“We are excited to welcome Filip to the team and look forward to working with him as he strengthens Eaton’s service capability while introducing more roles to support our customers,” says Makryllos.

“The Eaton service team is already expanding, with a number of recent appointments including a National Field Services Manager and ANZ Customer Service Manager, as well as dedicated software and project managers.”

Eaton’s service business specialises in power quality AC and DC and power distribution solutions and in-field support for customers across the IT, telecommunications, utilities, healthcare, industrial, commercial sectors and many more.  

Microsoft Teams’ eight new and upcoming features
After taking Best in Show at Enterprise Connect, Microsoft Teams will be seeing eight new capabilities over 2019.
IDC: NZ's PC market surprise growth will not last
Despite the growth witnessed at the end of 2018, IDC predicts that New Zealand’s traditional PC market in 2019 will decline by -4.4% YoY.
OutSystems and Boncode team up for better code analysis
The Boncode and OutSystems alliance aims to help organisations to build fast and feel comfortable that the work they're delivering is at peak quality levels.
Vector penalised $3.5 million for excessive levels of power outages
''Given the impact electricity outages have on consumers and businesses it is crucial that lines companies have systems in place to identify and manage the risks present in their networks."
Digital spending to hit US$1.2 trillion by 2022
A recent study by Zinnov shows that IoT spend reached US$201 billion in 2018 while outsourcing service providers generated $40 billion in revenue.
Microsoft offers Government free digital skills training
Upwards of 60 workshops will be offered, aimed at giving staff a vital grounding in cloud technologies, artificial intelligence and other skills.
Google certifies Panasonic rugged devices for enterprise
The Toughbook T1 and N1 handhelds meet all requirements for Google’s rugged Android certification.
SIS announces a partnership with Platform 4
“We are looking forward to a strong future in the New Zealand security industry with this global giant as our strategic partner."