Story image

Ruckus increases education effort with online certification

25 Jan 2013

Ruckus Wireless will introduce online training portals to increase the education of potential customers and resellers.

The wireless provider aims to increase its education efforts as it prepares to implement new reseller engagements during 2013.

While reaffirming its commitment to authorised training partners, for any resellers interested in attaining the vendor's "wise guy" certification, options are available this month to train online.

“We will have all our courses, training and introductory training courses for people who’ve never sold wi-fi products before,” Rob Mustard, vice president, Ruckus, told Reseller News.

“Theses will include introductions to product lines, certification, with exams, following with how to do site surveys, large complex network designs, trouble shooting.”

Resellers can earn high-rated certification through fully proctored exams or otherwise achieve self-accreditation.

“The benefit of giving quality training to the channel is that our partners will be more successful and more comfortable with the product.

"Therefore they can win more business, and it won’t be putting much of a load on our sales people.

"It can also free up staff because a lot more of the channel will be able to do that level one and level two support.”

Microsoft appoints new commercial and partner business director
Bowden already has almost a decade of Microsoft relationship management experience under her belt, having joined the business in 2010.
Zoom’s new Rooms and Meetings features
Zoom has released information about the upcoming releases for its Rooms and Meeting offerings for 2019.
Aussie company set to democratise direct-to-orbit IoT access
Adelaide-based Myriota has released a developer toolkit that has been trialled and tested by a smart waste management platform.
Apple's AirPods now come with 'Hey Siri' functionality
The new AirPods come with a standard case or a Wireless Charging Case that holds additional charges for more than 24 hours of listening time.
Dynatrace takes pole position in APM Magic Quadrant
It placed highest on Ability to Execute and furthest on Completeness of Vision in the 2019 Quadrant for Application Performance Monitoring (APM).
HCL and Xerox expand strategic partnership
Under the terms of the agreement, HCL will manage portions of Xerox’s shared services, including global administrative and support functions.
Avaya expands integration with Google Cloud AI
This includes embedding Google’s machine learning within conversation services for the contact centre, enabling integration of AI capabilities.
Forrester names Crowdstrike leader in incident response
The report provides an in-depth evaluation of the top 15 IR service providers across 11 criteria.